Summary
Overview
Work History
Education
Skills
Certification
Language
Timeline
Generic

Naseroodin Ansari

Pune

Summary

SRE/ DevOps Engineer with hands-on experience in cloud operations, automation, and building reliable, scalable cloud-native platforms. I focus on end-to-end automation, CI/CD pipelines, GitOps deployments, and operating production-grade infrastructure across modern cloud environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer | Team Lead

Infosys Ltd
Pune, India
06.2022 - 02.2026
  • Assisted in designing and maintaining CI/CD pipelines for continuous integration and delivery.
  • Supported automation of infrastructure provisioning and configuration using Terraform and Ansible.
  • Helped manage containerised workloads on Kubernetes including deployments, scaling, ingress, and storage.
  • Aided in configuring and managing NGINX as a reverse proxy and ingress controller.
  • Monitored systems and helped improve reliability, observability, and incident response.
  • Troubleshot production issues across Linux, cloud infrastructure, networking, and Kubernetes layers.
  • Participated in incident management, troubleshooting production issues, and performing root cause analysis (RCA).
  • Support version control workflows using Git (branching, merging, pull requests).

Senior Technical Support Representative

Concentrix Pvt Ltd
Pune, India
09.2021 - 03.2022
  • Monitor system performance, logs, and uptime using basic monitoring tools.
  • Troubleshoot basic infrastructure, deployment, and application issues.
  • Support cloud infrastructure operations on AWS, Azure, and GCP environments.
  • Write and maintain simple automation scripts using Bash or Python.
  • Assist in containerising applications using Docker.
  • Support basic Kubernetes deployments and configurations.
  • Collaborate with development teams to ensure smooth and reliable releases.
  • Help maintain development, testing, and production environments.
  • Participate in incident resolution and basic root cause analysis.
  • Document deployment processes, configurations, and troubleshooting steps.
  • Perform basic Linux system administration tasks.
  • Assist in implementing security best practices and access controls.

Desktop Engineer

Renovision Automation Services Pvt. Ltd.
Mumbai , India
11.2019 - 08.2021
  • Provided technical support to end-users for hardware and software issues, ensuring quick troubleshooting and resolution
  • Installed, configured, and deployed desktops and laptops, including operating systems, applications, and security settings
  • Performed regular system maintenance such as updates, patch management, and hardware upgrades
  • Managed and administered Microsoft O365, Exchange, Azure Active Directory, and SharePoint environments
  • Handled helpdesk tickets, prioritized issues, and ensured timely resolution based on severity levels
  • Collaborated with network engineers and system administrators to implement solutions and improve system performance

Education

BCA - Computer Applications

Makhanlal Chaturvedi Rashtriya Patrakarita Vishwavidyalaya
Bhopal
01.2018

Skills

  • Cloud: AWS, Azure, E2E Cloud
  • IaC and Automation: Terraform, Ansible
  • CI/CD & GitOps: Jenkins, GitHub Actions, and AWS CodePipeline
  • Containers: Docker, Kubernetes
  • Web and Traffic: Nginx, Kubernetes Ingress
  • Monitoring: Prometheus, Grafana, CloudWatch
  • SCM: Git, GitHub, AWS CodeCommit
  • Scripting: Python

Certification

  • AWS Cloud Certified
  • CCNA (Cisco Certified Network Associate)
  • ITIL (Information Technology Infrastructure Library)
  • Competency- based Interviewing 4.0
  • Site Reliability Engineering (AWS Cloud Specialization)
  • Milestone 4.0- Infosys

Language

Hindi
First Language
English
Proficient
C2

Timeline

Site Reliability Engineer | Team Lead

Infosys Ltd
06.2022 - 02.2026

Senior Technical Support Representative

Concentrix Pvt Ltd
09.2021 - 03.2022

Desktop Engineer

Renovision Automation Services Pvt. Ltd.
11.2019 - 08.2021

BCA - Computer Applications

Makhanlal Chaturvedi Rashtriya Patrakarita Vishwavidyalaya
Naseroodin Ansari