Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
NASIMA KHATOON

NASIMA KHATOON

Nursing Supervisor
JEDDAH

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed iN WESTBENGAL Friendly Administrative Nursing Supervisor with success managing caseload of nurses of varying capabilities providing bedside nursing care. Dedicated to delivering quality nursing care by conducting investigations, examining documentation and reporting possible negligence to governing bodies. Experience planning and implementing care plan programs, triaging patient calls and coordinating care with clinical staff and physicians. Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
18
18
years of post-secondary education
4
4
Languages

Work History

Administrative Nursing Supervisor

RAFA MEDICAL CENTER
JEDDAH
01.2014 - Current
  • Maintained nursing guidelines by writing and updating policies and procedures.
  • Promoted patient's independence by establishing patient care goals.
  • Maintained nursing supplies inventory by studying usage reports and identifying trends.
  • Assessed patient care requirements on each unit by making rounds in ICCU department and all other areas of hospital.
  • Anticipated potential problems that may occur on shift and set shift priorities accordingly.
  • Completed patient care requirements by scheduling and assigning nursing and staff.
  • Collaborated with store manager to maintain daily operations.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Nursing Supervisor

ANADALOK HOSPTAIL
RANIGANJ
02.2008 - 11.2013
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Vaccinated patients to protect individuals from illnesses of concern.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Investigated and reported all incidents per hospital policies.
  • Maintained strong commitment to patient care through dedicated case management and treatment delivery.
  • Answered questions and addressed concerns from employees via email, phone and in person.
  • Developed guidelines to improve communication with contractors, ensuring compliance with different requirements by agency.

Nursing Assistant

PEARLESS HOSPTAIL
KOLKATA
01.2004 - 01.2008
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented care actions by completing records and logs in medical software system.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

High School Diploma -

SOMRA BAZAR BALIKA VIDHAYLAYA
SOMRABAZAR
01.1991 - 02.2006

Associate Degree in Nursing - Clinical Nurse Specialist

CENTRAL JADAVPUR SOCUETY FOR MADICAL REACHARCH
KOLKATA
01.2000 - 06.2002

Skills

Nurse retention management

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Timeline

Administrative Nursing Supervisor

RAFA MEDICAL CENTER
01.2014 - Current

Nursing Supervisor

ANADALOK HOSPTAIL
02.2008 - 11.2013

Nursing Assistant

PEARLESS HOSPTAIL
01.2004 - 01.2008

Associate Degree in Nursing - Clinical Nurse Specialist

CENTRAL JADAVPUR SOCUETY FOR MADICAL REACHARCH
01.2000 - 06.2002

High School Diploma -

SOMRA BAZAR BALIKA VIDHAYLAYA
01.1991 - 02.2006
NASIMA KHATOONNursing Supervisor