Nasrin Sulthana
BANGALORE
Summary
Experienced Administrative Assistant with over 4 years of experience in a sensitive corporate environment. Strong interpersonal skills and attention to detail. Proven track record of successful project management and producing high-quality outcomes through effective leadership and team motivation. Seeking a challenging and innovative job opportunity to enhance risk-taking ability and interpersonal skills for the betterment of both the organization and career.
Overview
6
6
years of professional experience
Work History
Marketplaces Specialist
The Brand Ignition Co
04.2024 - Current
- Created and managed over 500 product listings across multiple online marketplaces, including Amazon,Flipkart, Ajio, Myntra, Nykaa resulting in 25% increase in online sales.
- Conducted market research to optimize pricing strategies and ensure competitive positioning, leading to a 15% improvement in product visibility.
- Implemented SEO best practices to enhance product descriptions and titles, boosting organic search traffic by 30%.
- Analyzed sales data and customer feedback to refine listing strategies and improve conversion rates.
- Collaborated with the marketing team to develop and execute promotional campaigns, achieving a 20% increase in seasonal sales.
- Trained and mentored junior team members on listing best practices and marketplace tools.
Senior Catalogue Specialist
Swiggy- DineOut
11.2022 - 03.2024
- Developed business strategies to establish short and long-term goals for company.
- Dineout Restaurant Creation under TAT.
- Creating Vendor credentials by using Salesforce Tool.
- Attribute creation in dineout portal.
- Increased efficiency, effectiveness and profitability by managing team productivity.
- Oversaw day-to-day functioning of catalogue and content operation.
- Generating Report for ROI in citywise .
- Managing team to complete daily task.
- Worked under partner support to rectify the issue ASAP for restaurant owners.
- Reviewed sales data to forecast market trends and adapt marketing strategies.
- Monitored website traffic, evaluating metrics to adjust marketing activities to reach KPIs.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
Operation Executive
Flipkart
05.2021 - 10.2022
- Communicating with seller for sales development
- Prepare the sales report and sending to the respective team
- In sale time, I will be creating offer based on the seller's request
- Handling the seller escalation and send to the concern team to solve the issue
- In Market Place am sharing all kind for sales view and updating the dashboard
- In CL -updating the live price of AZ and FK by running crawl and updating in pricing console.
- Central Event - creating offers and sharing the opt-in view.
- Executed policies and procedures to improve day-to-day operations.
- Negotiated with vendors and suppliers to provide cost-friendly contracts.
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications.
Catalogue Specialist
Swiggy
11.2018 - 04.2021
- Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity
- Making the restaurant to launch in t+2 which include thumbnail tagging and uploading the menu in the cms
- Menu Revision (Specified and Non- specified Tickets)- Partner wants to update the menu after resto live- it will be done within TAT and it will be executed in cms
- As per partner request menu will be updated with bulk or partial items are uploaded
- On Hold Analysis for the older ticket(resto kept onhold for bill copies,fssai and gst) will be analyst in freshdesk tool and will be executed
- Merak Tool - Using this tool we used to digitized the menu and uploaded in the cms
- Process Excellence-
- Web Qc - We will be doing the qc check for the restaurant is already live like item images,veg and non veg status and categorizations
- Dynamic Menu - I will be working for dynamic menu as well it means - menu will changing in weekly basics it will updated as per the partner request and quality check
- OCR - I will be working on new tool launch by swiggy for digitizing the menu through this tool.
Education
BCA - Computer Application
Thiruvalluvar University
Tamilnadu2016
Skills
- Internet and e-mail marketing
- Marketing campaign management
- Retail marketing
- Business development
- Product development
- New account development
- Marketing and sales strategies
- Team management
- Relationship management
- Hardworking
- Fast learner
- Time management
- Team coordination
- Teamwork skills
- Inventory Management
Timeline
Marketplaces Specialist
The Brand Ignition Co
04.2024 - Current
Senior Catalogue Specialist
Swiggy- DineOut
11.2022 - 03.2024
Operation Executive
Flipkart
05.2021 - 10.2022
Catalogue Specialist
Swiggy
11.2018 - 04.2021
BCA - Computer Application
Thiruvalluvar University
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