Summary
Overview
Work History
Education
Skills
Department Awards
Interests
Timeline
Generic

Natalee Helser

Columbia City, In

Summary

Knowledgeable and multi-tasking team leader with background in managing and organizing crucial documentation processes. Proven track record of maintaining accurate records and ensuring compliance with industry standards. Demonstrated ability in utilizing organizational skills and attention to detail to streamline operations and enhance team efficiency. Excellent interpersonal and communication skills. Strong leader and problem solver dedicated to create a positive workplace culture with a high-performing team.

Overview

13
13
years of professional experience

Work History

Records Management Sr Coordinator

Zimmer Biomet
06.2019 - Current
  • Demonstrated a high level of proficiency in utilizing various software tools and technologies designed for classification and records management purposes, contributing to overall technical skills growth within the department.
  • Self-motivated, with a strong sense of personal responsibility.
  • Coordinated revisions and approvals of documents to ensure accuracy and consistency in records.
  • Trained team members on document management protocols, promoting adherence to best practices.
  • Ensured timely submission of project documents by closely monitoring deadlines and prioritizing tasks accordingly.
  • Reduced errors in documentation by maintaining consistent formatting and proofreading for accuracy.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
  • Analyzed problems and worked with teams to develop solutions.
  • Wrote or updated standard operating procedures, work instructions or policies.

Medical Biller

Professional Medical Billing
10.2017 - 08.2018
  • Processed medical claims using industry-standard software to ensure timely reimbursement.
  • Reviewed and resolved claim discrepancies, improving overall accuracy rates.
  • Collaborated with healthcare providers to gather necessary documentation for billing processes.
  • Analyzed billing data to identify trends and implement efficiency improvements.
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.

Insurance Authorization Specialist

Allen County Cardiology
05.2016 - 10.2017
  • Managed insurance authorization processes, ensuring timely approvals and compliance with regulations.
  • Collaborated with healthcare providers to gather documentation for accurate authorization submissions.
  • Reviewed and analyzed complex insurance claims, resolving discrepancies to enhance approval rates.
  • Collaborated with healthcare providers to ensure proper documentation for successful authorizations.
  • Developed strong working relationships with physicians'' offices resulting in a smoother flow of required documents when submitting requests.
  • Ensured compliance with industry regulations by staying up-to-date on policy changes and updates.
  • Coordinated pre-authorization requirements for medical treatments or services, enhancing overall patient experience before appointments.

Office Administrative Assistant

Vision Source
01.2013 - 05.2016
  • Coordinated office communications and managed scheduling for executive leadership.
  • Developed training materials for new administrative staff, improving onboarding experience.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Bachelor of Science - Business Administration

Indiana Institute of Technology
Fort Wayne, IN
05-2025

Associate of Science - Office Administration

International Business College
IN
02-2010

High School Diploma -

Canterbury High School
Fort Wayne, IN
05-2006

Skills

  • Multitasking and organization
  • Task prioritization
  • Deadline management
  • Conflict resolution
  • Document management
  • Professional networking
  • Best practices implementation
  • Staff training

Department Awards

CHEER Awards

-June 2025

-March 2025

-September 2024

-December 2023

Interests

  • Avid Reader
  • Gardening
  • Mindfulness Practices
  • Camping
  • I enjoy cooking for friends and family gatherings

Timeline

Records Management Sr Coordinator

Zimmer Biomet
06.2019 - Current

Medical Biller

Professional Medical Billing
10.2017 - 08.2018

Insurance Authorization Specialist

Allen County Cardiology
05.2016 - 10.2017

Office Administrative Assistant

Vision Source
01.2013 - 05.2016

Bachelor of Science - Business Administration

Indiana Institute of Technology

Associate of Science - Office Administration

International Business College

High School Diploma -

Canterbury High School

Similar Profiles

CREATE PROFILE
Natalee Helser