Natalynn McNabb
Danville
Summary
Dedicated and hardworking high school student thriving in fast-paced environments. Experienced in delivering exceptional customer service, with a focus on ensuring complete satisfaction. Active participant in show choir and community theatre, showcasing strong teamwork and communication skills. Holds a restricted employee permit for alcohol service, demonstrating responsibility and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Host
Charbonos
Avon
01.2023 - 12.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Monitored dining area to assess server capacity and estimate wait times.
- Accepted payments from guests for dine-in and take-out foods.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed dining room layout to maximize efficiency of staff members.
- Assisted staff by serving food and beverages or bussing tables.
- Processed payments from customers using a POS system.
Shift Lead
Danville Dips
Danville
09.2022 - 12.2023
- Assisted in the training of new employees.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Maintained positive working relationship with fellow staff and management.
- Trained new employees on company policies, procedures, and job duties.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Education
High School Diploma -
Danville Community High School
Danville, Indiana05-2025
Skills
- Health standards
- Exceptional communication
- Customer engagement
- Effective time management
- Server support
- Takeout order processing
- POS software
- Team player mentality
- Friendly and outgoing
Timeline
Host
Charbonos
01.2023 - 12.2024
Shift Lead
Danville Dips
09.2022 - 12.2023
High School Diploma -
Danville Community High School