Natasha Akhade
Pune
Summary
Accomplished Team Lead and Case Processing Associate with over 5 years of experience, specializing in pharmacovigilance and operational management. Expert in ARGUS and adept at mentoring, I demonstrated significant improvements in process efficiency and team performance, ensuring compliance and excellence in client service.
Overview
9
9
years of professional experience
Work History
Team Lead
Tata Consultancy Services
Pune
02.2023 - Current
- Managing team members' day-to-day activities to ensure compliance with client requirements.
- Conducting daily team meetings to facilitate discussions within the team.
- Assisting senior managers with training activities, and collaborating with other teams for additional tasks.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
Case Processing Associate
Tata Technology Services
08.2018 - 01.2023
- 4 years of experience in book-in, case processing, narrative writing, and reporting of Individual Case Safety Reports (ICSRs) for spontaneous, compassionate use, and post-marketing surveillance studies.
- Having knowledge of generating follow-up queries and sending follow-up requests.
- Operational knowledge of ARGUS.
- Review of Individual Case Safety Reports (ICSRs), and verifying appropriate data entry points.
- Mentoring new associates in the process.
- Conducting training within the team on new updates, process improvement updates.
Case Processing Associate
Cognizant Technology Services
02.2016 - 07.2018
- Receive, triage, review, and process pharmacovigilance data from various sources (solicited and spontaneous) on time and with quality standards.
- Perform data entry for tracking and pharmacovigilance databases, coding relevant medical terminology by using MedDRA, generating queries pertinent to the case, performing quality review, and ensuring reports are sent to the customers within assigned deadlines.
- Responsible for identifying duplicate or invalid ICSRs and handling them as per the relevant SOP.
- Accountable for performing appropriate clinical assessments, including the assessment of seriousness, labeling, and company causality for each adverse event.
- Draft individual case summary reports and concise, case-specific narratives as per company/product conventions.
- Responsible for identifying errors and providing feedback on a real-time basis to associates.
Education
Masters of Pharmacy - Analytical Chemistry
Savitribai Phule Pune University
Pune01.2015
Bachelors of Pharmacy -
Bharti Vidyapeeth University
Pune01.2013
PGDM - Online - Management
Great Lakes Institute of Management
GurgaonSkills
- Operational knowledge of ARGUS
- Review of Individual Case Safety Reports (ICSRs) and verifying appropriate data entry points
- Mentoring new associates in the process
- Conducting training within the team on new updates/ process improvement updates
- Work assignment delegation
- Production/ daily count monitoring
- Resource allocation
- Client communication
Languages
English
First Language
Marathi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
German
Beginner
A1
Timeline
Team Lead
Tata Consultancy Services
02.2023 - Current
Case Processing Associate
Tata Technology Services
08.2018 - 01.2023
Case Processing Associate
Cognizant Technology Services
02.2016 - 07.2018
Masters of Pharmacy - Analytical Chemistry
Savitribai Phule Pune University
Bachelors of Pharmacy -
Bharti Vidyapeeth University
PGDM - Online - Management
Great Lakes Institute of Management
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