NATASHA CARLSON
Spencer
Summary
Detail-oriented administrative and operations professional with experience in medical registration, inventory control, procurement, data entry, and customer service. Skilled in customer and client relations, supply chain operations, and digital content production. Recognized for accuracy, communication, and the ability to adapt across healthcare, manufacturing, telecommunications, and creative industries.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
21
21
years of professional experience
Work History
REGISTRATION ASSOCIATE
IU Health Hospital
07.2025 - Current
- Register and admit 30+ patients daily with accurate demographic and insurance information.
- Verify insurance coverage, obtain authorizations, and maintain HIPAA compliance.
- Conduct audits of patient records to ensure accuracy and regulatory alignment.
- Assist patients with required forms and provide high-quality customer service.
- Serve as liaison between patients, families, and clinical staff.
PODCAST PRODUCER & HOST
Cloaked and Cosmic and Creep It Weird
03.2023 - Current
- Produce, host, and manage all podcast operations including research, scripting, recording, editing, and publishing.
- Maintain website and online store; design merchandise graphics and manage sales and shipping.
- Edit AI-generated transcripts for accuracy; create promotional trailers and marketing content.
- Coordinate guest scheduling across time zones and manage logistics for conferences and vending events.
- Oversee social media strategy, audience engagement, and weekly content planning.
FUNERAL ASSISTANT
Day & Deremiah Frye Funeral Home
03.2025 - 06.2025
- Assisted funeral directors with service preparation, room setup, and event coordination.
- Provided compassionate support to grieving families and offered guidance on resources.
- Managed scheduling, phone communication, and client correspondence.
- Ensured compliance with health and safety standards.
SALES ASSOCIATE
Community Cars Outlet Center / Spencer Ford
03.2023 - 03.2025
- Delivered customer service, managed schedules, and maintained organized records.
- Supported social media marketing and customer engagement.
- Prepared merchandise, tagged inventory, and assisted customers with product selection.
OPERATOR
Cook Medical Group
03.2023 - 04.2024
- Manufactured medical devices following GCMP standards.
- Operated cutters and grinders and maintained production accuracy.
SENIOR PROCESS MAINTENANCE COORDINATOR
Catalent Pharma Solutions
10.2020 - 03.2023
- Managed inventory control, purchase orders, RMAs, and vendor-managed inventory.
- Created and maintained 2,000+ SKUs; coordinated storeroom relocation and data cleansing.
- Developed Maximo records and processed BOM/RARD work orders.
- Trained multiple departments on procurement and inventory processes.
- Picked, scanned, staged, and shipped materials for maintenance and repair operations.
INVENTORY CONTROL SPECIALIST / REGULATORY COMPLIANCE CLERK / ACCOUNTING CLERK
Smithville Fiber
01.2016 - 09.2020
- Managed purchase orders, RMAs, and inventory for 1,600+ SKUs across multiple companies.
- Completed month-end journal entries, reconciled GL accounts, and resolved discrepancies.
- Generated regulatory filings across multiple states, including FCC submissions.
- Coordinated inventory counts across multiple locations and fleets; investigated discrepancies.
- Trained departments on new processes and supported cross-functional collaboration.
ASSEMBLER
Boston Scientific
01.2013 - 01.2014
- Assembled medical devices following cGMP standards; cross-trained on all lines within 9 months.
- Improved production process from a 3-month backorder to 3 months ahead of forecast.
- Trained employees and maintained quality standards.
WAITRESS / HOSTESS
Buffalo Wild Wings
01.2013 - 05.2013
- Delivered customer service in a fast-paced environment and managed transactions.
- Recommended menu items and handled customer concerns.
MANAGER
McDonald's
01.2005 - 01.2012
- Supervised shifts of 20+ employees and maintained training programs.
- Oversaw inventory, cash handling, deposits, and health inspection compliance.
- Completed management coursework at Hamburger University.
Education
Associate’s Degree - Accounting
Harrison College
Terre Haute, IN12-2016
Associate of Science - undefined
Harrison College
Indianapolis, IN10-2011
Skills
- Healthcare Administration
- Patient Registration
- Insurance Verification
- HIPAA Compliance
- Medical Coding
- Inventory Management
- Procurement and Purchasing
- Vendor Relations
- RMA Processing
- BOM Management
- Maximo, JD Edwards
- Customer Service
- Scheduling
- POS Systems
- Audio/Video Editing
- Website Management
- Graphic Design
- Social Media Management
- Process Improvement
- Time Management
- Public Speaking
- Patient confidentiality
- Insurance verification
- Data entry proficiency
- Appointment scheduling
- Initiative-taking
- Accuracy and precision
- Healthcare industry
- Upselling and cross selling
- Goal orientation
- Problem-solving
- Verbal and written communication
- Office organization
- Patient registration
- Registration data intake
- Client relationships
- Documentation and reporting
- Payment processing
- Interpersonal and written communication
- Monthly reporting
- File maintenance
- Client rapport
- Records management
- Database administration
- Demographics information
- Verification and eligibility
- Multitasking and prioritization
- HIPAA procedures
- Cross-functional coordination
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Active listening
Timeline
REGISTRATION ASSOCIATE
IU Health Hospital
07.2025 - Current
FUNERAL ASSISTANT
Day & Deremiah Frye Funeral Home
03.2025 - 06.2025
PODCAST PRODUCER & HOST
Cloaked and Cosmic and Creep It Weird
03.2023 - Current
SALES ASSOCIATE
Community Cars Outlet Center / Spencer Ford
03.2023 - 03.2025
OPERATOR
Cook Medical Group
03.2023 - 04.2024
SENIOR PROCESS MAINTENANCE COORDINATOR
Catalent Pharma Solutions
10.2020 - 03.2023
INVENTORY CONTROL SPECIALIST / REGULATORY COMPLIANCE CLERK / ACCOUNTING CLERK
Smithville Fiber
01.2016 - 09.2020
ASSEMBLER
Boston Scientific
01.2013 - 01.2014
WAITRESS / HOSTESS
Buffalo Wild Wings
01.2013 - 05.2013
MANAGER
McDonald's
01.2005 - 01.2012
Associate of Science - undefined
Harrison College
Associate’s Degree - Accounting
Harrison College