Natasha McCallister
Mishawaka
Summary
Accomplished healthcare professional and certified teacher with over 10 years in pharmacy operations and education delivery. Improved medication access and enhanced student learning outcomes through effective communication and organization. Pursuing an MBA in healthcare administration to deepen knowledge in healthcare and education.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Administrative Assistant / Teacher's Aide
New Vision Christian Academy
Mishawaka
01.2014 - Current
- Delivered individualized instruction in math, English, science, and social studies, enhancing student understanding and engagement.
- Provided one-on-one tutoring and classroom support.
- Created welcoming classroom atmosphere that fostered student participation and collaboration, promoting a positive learning environment.
- Conducted diagnostic testing and progress monitoring.
Pharmacy Technician
Walgreens
Mishawaka
08.2025 - 01.2026
- Assisted pharmacists in preparing and dispensing medications to enhance patient access.
- Processed prescription orders to ensure timely patient care.
- Collaborated with peers and pharmacists to prioritize and complete medication orders efficiently.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Maintained clean and organized pharmacy workspace following safety protocols.
Remote Pharmacy Technician
Aerotek
01.2021 - 01.2023
- Facilitated medication adherence through proactive patient outreach via inbound/outbound calls.
- Clarified and resolved prescriptions by effectively communicating with providers and pharmacies.
- Addressed insurance conflicts to secure medication access for patients.
- Managed workflow on a triple-monitor system, requiring multitasking and attention to detail.
- Collaborated in virtual meetings using Microsoft Teams.
Licensed Pharmacy Technician
Walgreens Pharmacy
Niles
01.2012 - 01.2014
- Supported pharmacists in accurately dispensing medications and educating patients on proper usage.
- Prepared prescriptions, labeled bottles, and managed inventory.
- Managed cash register and front-desk operations to enhance customer service experiences.
- Maintained safety and cleanliness standards to ensure a safe and compliant workplace.
Education
MBA - Healthcare Administration
Indiana Wesleyan University
Marion05-2026
Bachelor of Science - Healthcare Administration
Indiana University South Bend
Mishawaka, IN05-2021
Associate of Applied Science - Pharmacology and Biotechnology
Ivy Tech Community College
South Bend, IN05-2018
Pharmacy Technician Certificate -
Southwestern Michigan College
Dowagiac, MI05-2013
Skills
- Medication processing
- Insurance coordination
- Microsoft Office Suite
- Email and internet proficiency
- Multitasking abilities
- Remote collaboration tools
- Microsoft Teams expertise
- Strong communication skills
- Critical thinking
- Classroom and student support
- Data entry and documentation
- Patient care
Certification
Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens
08.2025 - 01.2026
Remote Pharmacy Technician
Aerotek
01.2021 - 01.2023
Administrative Assistant / Teacher's Aide
New Vision Christian Academy
01.2014 - Current
Licensed Pharmacy Technician
Walgreens Pharmacy
01.2012 - 01.2014
MBA - Healthcare Administration
Indiana Wesleyan University
Bachelor of Science - Healthcare Administration
Indiana University South Bend
Associate of Applied Science - Pharmacology and Biotechnology
Ivy Tech Community College
Pharmacy Technician Certificate -
Southwestern Michigan College