Licensed Practitioner of Neuro-Linguistic Programming
Certified Yoga Facilitator.
Building self-awareness strategies to reshape and remodel behavioral patterns.
Empower clients to use life management and coping skills to handle daily needs and specific stressors.
Equip clients to maximize their full potential and reach desired results.
Coach clients to grow by analyzing their current situation, identifying limiting beliefs and other potential obstacles they face and devising a custom plan of action to help them achieve the outcomes they want want.
Promoting and supporting individuals in achieving a holistically healthy lifestyle.
Teaching and reinforcing healthy emotional and behavioral techniques.
Assess student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
Ran individual therapy and family therapy sessions for teenagers.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Collaborating with clients to develop action plans that center on the actualization of their stated ambitions.
Facilitated group sessions and learning discussions to further objectives.
Connected clients with available resources to improve plan success.
Encouraged clients to set and achieve reasonable goals on weekly basis.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Assistant Vice President- Ads Sales and Marketing
TEHELKA - Anant Media Pvt Ltd.
Bengaluru, IN
09.2014 - 10.2015
Created strategic service roadmaps for new initiatives.
Supported business development efforts and coordinated with marketing team on special campaigns.
Evaluate and recommend the marketing distribution channel development programs to the necessary management based on specific research.
Serve as liaison with outside agencies on ongoing promotional campaigns.
Oversee development and production of promotional and collateral materials for each new campaign
Resolved conflicts and facilitated changes in the structure of the marketing group to ensure a swift response to marketing problems and opportunities.
Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
Communicate a clear, strategic sales vision, effectively training and coaching junior sales team members.
Cultivate excellent relationships with new prospects and existing customers.
Identified, prioritizing, pursuing and closing potential new clients.
Ensuring that opportunities are maximized upon in order to facilitate the achievement of current and long-term sales profit and revenue plans.
Drove company branding efforts to increase market presence and brand recognition.
Owned all aspects of sales planning, development and team and account management for southern territory.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Identified opportunities and cultivated new business through new cold calls per week.
Implemented systems and procedures to increase sales.
Managed accounts to retain existing relationships and grow share of business.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Flight Attendant
AIR INDIA
Mumbai, New Delhi, IN
12.2004 - 07.2013
Verified aircraft and passenger compliance with policies, regulations and safety guidance.
Ensured safety and comfort of customers onboard aircraft.
Answered passenger questions and provided solutions to issues arising during flights.
Resolved passenger conflicts and medical emergencies during flights.
Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Offered personalized assistance to children, elderly and passengers with special needs.
Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Arts - Psychology
Delhi University
New Delhi, India
07.2000 - 05.2003
Master of Science - Family Therapy And Child Counseling
IGNOU
07.2022 - Current
Skills
Mental Health Awareness & Support
Effective Communication
Stress Management
Counseling
Goal Setting & Planning
Interpersonal Relationships
Problem Solving
Public Relations
Behavior Programming
Work Life Balance
Motivational Speaking
Meditation
Team Building & Management
Life Skills
Group facilitation
Timeline
Master of Science - Family Therapy And Child Counseling