Natasha Tagawa
Indianapolis
Summary
A hardworking and motivated individual who has experienced over 5 years working in a variety environment. Eager to work in the food service area to prepare and deliver food items.
Overview
19
19
years of professional experience
Work History
Project Coordinator
PT. Takenaka Indonesia
Jakarta
12.2015 - 10.2018
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation
- Kept projects on schedule by managing deadlines and adjusting workflows as needed
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed
- Gathered requirements for ongoing projects and organized details for management use
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress
- Translated documents from Indonesian to Japanese and English and vise versa
Pastry Chef, Waitress and Cashier
Fujimamas Restaurant, Cafe And Bar
Tokyo
04.2003 - 03.2005
- Produced more than 100 pastries, cakes, breads and other desserts each day
- Trained new kitchen staff on procedures and managed performance for team members
- Oversaw purchasing, storage and use of kitchen supplies
- Managed in-store, pick-up orders and catering needs
- Create delicious desserts for large banquets, including Wedding party and Wine pairing dinner events for up to 50 people
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Assisted with various banquet food stations, set up and service to multiple dining areas
Russia and Asia Sales Representative
Edelweiss (USA) Inc.
Westbury
09.2001 - 09.2002
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Coordinated trade shows and created marketing collateral to reach greater potential customers
- Utilized various sales techniques to develop relationships with customers and drive sales
Banquet Maitre'D
Radisson Airport Hotel
Providence
09.1999 - 07.2001
- Supervised and mentored kitchen and serving staff
- Oversaw timeliness and quality of food delivery at high-volume events
- Set schedules for 10 staff by planning and designating shifts and hours
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
Education
Associate of Science - International Hotel And Tourism Managament
Johnson And Wales University
Providence, RI06.2001
Associate of Arts - Japanese Language Arts
Sophia University
Tokyo, Japan03.2005
Associate of Arts - Baking And Pastry Arts
Le Cordon Bleu
Tokyo, Japan03.2005
Skills
- Project management
- Schedule management
- Recipe development
- Pastry preparation
- Fine-dining expertise
- Food plating and presentation
- Sanitation guidelines
- Time management
- Attention to detail
- Trilingual in English, Indonesian and Japanese
Timeline
Project Coordinator
PT. Takenaka Indonesia
12.2015 - 10.2018
Pastry Chef, Waitress and Cashier
Fujimamas Restaurant, Cafe And Bar
04.2003 - 03.2005
Russia and Asia Sales Representative
Edelweiss (USA) Inc.
09.2001 - 09.2002
Banquet Maitre'D
Radisson Airport Hotel
09.1999 - 07.2001
Associate of Science - International Hotel And Tourism Managament
Johnson And Wales University
Associate of Arts - Japanese Language Arts
Sophia University
Associate of Arts - Baking And Pastry Arts
Le Cordon Bleu
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