Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nathan Busi

Hyderabad

Summary

Adaptable and results-driven professional with experience in customer service across chat, voice, and email platforms. Demonstrates strong communication, problem-solving, and interpersonal skills, with the ability to perform effectively in fast-paced environments. While having a solid foundation in customer support, I am keen to transition into new roles that offer broader exposure and growth opportunities. I bring a proactive mindset, strong work ethic, and a willingness to learn, and I am open to diverse opportunities where I can contribute meaningfully and continue to develop professionally

Overview

1
1
year of professional experience
3
3
Languages

Work History

Customer Service Representative

Foundever
07.2025 - 02.2026
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Experience in handling customer interactions across voice, chat, and email support.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor in Technology -

Sreenidhi Instutite of Science And Technology
Hyderabad, India
04.2001 -

Skills

Product knowledge

Problem-solving

Active listening

Time management

Problem resolution

Decision-making

Team collaboration

Computer proficiency

Team development

Coordination

Timeline

Customer Service Representative

Foundever
07.2025 - 02.2026

Bachelor in Technology -

Sreenidhi Instutite of Science And Technology
04.2001 -
Nathan Busi