Nathan Horn
Indianapolis
Summary
Dynamic professional with a strong focus on customer satisfaction and team management. Proven ability to enhance guest experiences and optimize operations. Ready to drive impactful results in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Andy Mohr Toyota
2024.11 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Demonstrated vehicle features and benefits to enhance customer understanding.
- Collaborated with sales team to achieve monthly sales targets.
- Developed strong product knowledge to address customer inquiries effectively.
Restaurant Manager
Back 9 Golf and Entertainment
2022.07 - 2024.11
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented staff training programs to enhance service efficiency and team performance.
- Managed inventory levels, optimizing ordering processes to reduce waste and control costs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
Bar Manager
High Velocity-JW Marriott
2014.02 - 2022.04
- Managed daily bar operations, ensuring high service standards and customer satisfaction.
- Trained and supervised staff, fostering a collaborative and efficient work environment.
- Developed and implemented innovative beverage menus, enhancing guest experiences.
- Oversaw inventory management, optimizing stock levels to reduce waste and costs.
Education
High School Diploma -
Lutheran High School of Indianapolis
Indianapolis, IN2009-05
Skills
- Time management
- Objection handling
- Customer satisfaction
- Guest service
- Organization
- Team management
Timeline
Sales Consultant
Andy Mohr Toyota
2024.11 - Current
Restaurant Manager
Back 9 Golf and Entertainment
2022.07 - 2024.11
Bar Manager
High Velocity-JW Marriott
2014.02 - 2022.04
High School Diploma -
Lutheran High School of Indianapolis