NAUMAAN ALI

• Managed end-to-end recruiting from sourcing and screening to offer management and onboarding.
• Sourced and shortlisted candidates through multiple job boards, social media platforms, and professional networks, utilizing advanced Boolean and keyword search techniques to improve talent pipeline quality and reduce sourcing time.
• Screened resumes to identify suitable matches for open roles.
• Established strong stakeholder relationships to understand their specific needs and fill open positions quickly
• Handled offer management, including negotiations and documentation.
• Maintained recruitment data and records, ensuring data accuracy and hygiene in all tracking systems.
• Delivered a positive and seamless experience for both stakeholders and candidates throughout the hiring process.
• Coordinated and scheduled interviews across multiple time zones with accuracy and attention to detail.
• Posted job openings across various platforms to attract qualified candidates.

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• Managed end-to-end interview scheduling and ATS updates for 200+ weekly interviews
• Sourcing high-quality candidates through LinkedIn Recruiter and employee referrals by shadowing and reverse shadowing recruiters and gaining exposure to diverse sourcing strategies.
• Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
• Maintained accurate records of all recruitment activities, ensuring compliance with company policies and legal requirements.
• Collaborated with HR team to update job descriptions, reflecting current needs and industry standards.

• Resolved 300+ weekly inquiries with 90%+ satisfaction rate
• Recognized for effective communication and problem-solving skills
• Mentored 15+ new hires on customer service best practices and systems
• Identified and escalated recurring customer issues, leading to process improvements
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.