Naushin Sayed
Sr Key Account Executive
Navi Mumbai
Summary
Results-driven Sales, Key Account Management, and Operations professional with expertise in E-commerce and seller growth. Skilled in managing diverse dropshipper portfolios and driving business expansion through strategic account management and data-driven decision-making. Proven ability to improve delivery performance, resolve logistics escalations. Strong background in B2B/D2C sales, demand planning, and cross-functional collaboration. Recognized for converting business opportunities into revenue growth and reactivating dormant accounts into active performers.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Senior Sales Executive — Dropshipping & Growth
Roposo (InMobi Group)
06.2025 - 04.2026
- Executed a large-scale outbound calling campaign, reaching 800+ leads and initiating active sales conversations with 400+ prospects, maintaining a 50% connect rate.
- Generated 100+ qualified leads through targeted outreach on Instagram and Facebook groups, resulting in positive responses from 15–20 potential clients per month.
- Conducted nationwide domestic market visits, engaging 25+ new leads in person to build relationships and evaluate business fit.
- Onboarded 15–20 new dropshippers onto platform, progressing 3–4 accounts to live operations with expected GMV contribution of ₹10–15L in first quarter.
- Re-engaged and reactivated 3 dormant accounts, guiding them through the re-onboarding process and restoring their transaction activity within agreed TAT.
- Nurtured 100+ mid-bucket dropshippers, converting 4–5 accounts into high-growth performers with month-on-month volume increases averaging 30–40%.
- Cultivated partnerships with affiliate marketers, generating steady referral pipeline and onboarding 4–5 new clients quarterly through strategic collaborations.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Managed all active accounts with regular sales & payment reports, resolving issues promptly and maintaining high seller satisfaction across the portfolio.
Sr Key Account Executive -Operations
Roposo (InMobi Group)
07.2024 - 05.2025
- Delivery Performance & Logistics Reliability: Managed OFD (Out for Delivery), in-transit NDRs, and logistics escalations while reprocessing orders cancelled due to out-of-service areas, contributing to a 30% increase in successful deliveries.
- Catalog Accuracy, Compliance & Dispute Reduction: product mapping/linking, real image and packing video validation, and weight corrections.
- Revenue Protection & Cost Optimization Support: Coordinated product price reductions, supplier swaps, stock-in support, and sourcing updates, contributing to a 5% increase in dropshipper sales.
- Seller Incentive Enablement & Engagement: Testing Bonus monthly payouts, onboarding of products into the bonus program, and accurate payout validation.
- Data-Driven Operational Control: growth/de-growth analysis, hourly numbers, delivery performance reports, and bulk order data.
- Worked for Investor model dropshipping project.
Sr Key Account Executive - Operations(GST Disputes)
Roposo (InMobi Group)
03.2024 - 06.2024
- Resolved 100+ vendor GST disputes, ensuring compliance and accuracy.
- Supported transition from manual GST reporting to automated reporting systems.
- Improved data reliability and reduced discrepancies in tax reporting
Sr Key Account Executive →Vendor Management
Shop101 (InMobi)
01.2019 - 09.2023
- Promoted as Sr Key account executive
- Managed 200+ vendor accounts, driving sales growth through proactive support.
- Resolved payment and logistics issues with timely and effective solutions.
- Ensured smooth operations and high vendor satisfaction through consistent follow-ups.
- Awards: Performer of the month
Catalog Manager
Shop101
05.2018 - 12.2018
- Uploaded 30+ catalogs & 100+ products in a day.
- Championed the importance of data-driven decision-making within the team, fostering a culture that prioritizes evidence-based optimizations and improvements.
Intern(CRM)
Shop101
04.2017 - 06.2017
- Worked as Customer Relationship Management.
- Handled 400+ Customers in this period.
Education
Master Degree - M.Com (Marketing)
Mumbai University
Mumbai06-2020
Bachelor’s Degree - BMS (Marketing)
SIES College of Commerce & Economics
Mumbai03-2018
HSC - Commerce
Shree Sanatan Dharam Vidhyalaya & Jr College
Mumbai03-2015
SSC - Commerce
St.Sebastian’s High School
Mumbai03-2013
Skills
Sales & Growth: Lead Generation
Problem investigations
Sales development
Sales forecasting
Client relationship management
Negotiation expertise
Pipeline management
Strategic planning
Client account management
Competitive analysis
Cold calling
Customer relationship management
Accomplishments
Real Star Award
Performer of the Month
Timeline
Senior Sales Executive — Dropshipping & Growth
Roposo (InMobi Group)
06.2025 - 04.2026
Sr Key Account Executive -Operations
Roposo (InMobi Group)
07.2024 - 05.2025
Sr Key Account Executive - Operations(GST Disputes)
Roposo (InMobi Group)
03.2024 - 06.2024
Sr Key Account Executive →Vendor Management
Shop101 (InMobi)
01.2019 - 09.2023
Catalog Manager
Shop101
05.2018 - 12.2018
Intern(CRM)
Shop101
04.2017 - 06.2017
Master Degree - M.Com (Marketing)
Mumbai University
Bachelor’s Degree - BMS (Marketing)
SIES College of Commerce & Economics
HSC - Commerce
Shree Sanatan Dharam Vidhyalaya & Jr College
SSC - Commerce
St.Sebastian’s High School