Naushin Shaikh
Kalyan
Summary
Results-driven PMO & Project Governance Specialist with 17 years of experience in managing complex global programs in BFSI, technology, and consulting. Expertise includes project lifecycle governance, financial management, budgeting, and stakeholder reporting. Skilled in JIRA, CA Clarity PPM, SharePoint, Tableau, MS Project, and Power BI, with a focus on standardizing processes and enhancing project delivery efficiency.
Overview
18
18
years of professional experience
Work History
Project Officer - Programme Governance
UBS Solutions
11.2018 - 05.2025
- Collaborated with program managers to establish and maintain program/project organizational structures.
- Monitored program/project baselines, ensuring adherence to scope, budget, and schedule.
- Created and configured new JIRA projects, while maintaining existing ones.
- Managed and tracked RAID logs through regular follow-ups with Program/Project Managers to ensure closure.
- Facilitated PMO governance meetings, including agenda setting, minute-taking, and action tracking.
- Developed and managed the program change control process.
- Leveraged standard PM tools (Jira, PPM, Tableau) for process improvement, providing timely support, training, and mentoring.
- Supported reporting activities by gathering, compiling, and summarizing project, program, and portfolio status reports.
- Served as the primary point of contact for PMO inquiries and information requests.
PMO Analyst-Finance
Duck creek Technologies India LLP
12.2016 - 06.2018
- Maintained a repository of critical program/project documents with controlled access.
- Provided monthly KPI actuals for projects to the program portfolio team.
- Tracked project milestones against end dates in Jira/PPM, collaborating with PMs to ensure on-track delivery or secure SteerCo approval and change requests.
- Managed resource allocation and deallocation within the PPM system.
- Collaborated with the portfolio team on program compliance and documentation.
- Assisted program managers in creating dashboards and presentations for stakeholder meetings.
- Developed non-financial benefits data and presentations for the 'Digital Engineering' program in conjunction with account managers.
- Analyzed existing work orders for each project.
- Collaborated with PMs to create pricing models, change requests, and SOWs for new contracts or extensions.
- Assisted project managers with monthly budget management.
- Updated resource allocation based on SOW/CRs and resolved discrepancies with PMs.
- Managed the client sign-off process for CRs/SOWs and reported status to stakeholders.
- Updated resource and financial forecasts in Workday.
- Performed resource forecasting and tracking against existing work orders/CRs.
- Reconciled actuals versus forecasts for Duck Creek contracts.
- Partnered with the onshore finance team to create invoices post-time and expense reconciliation and approval.
- Tracked client invoices for payments and identified delays.
- Published reports on outstanding invoices.
- Monitored timesheets monthly and prepared offender reports.
- Scheduled meetings with timesheet offenders and their managers.
- Collaborated with the onshore PMO team and managers to prepare various analytical reports.
- Reviewed access control data and assisted the BMS team in publishing bi-weekly access control reports.
- Worked with PMs to create financial dashboards for senior management.
- Facilitated regularly scheduled training programs.
- Gathered and maintained a repository of all critical project artifacts on SharePoint for stakeholder access.
- Created purchase orders for goods and services contracts.
Senior PMO Analyst
Accenture Services Private Limited
11.2014 - 09.2015
- Managed vendor relationships for branding and employee giveaway activities.
- Prepared agendas for client and senior leadership meetings.
- Facilitated meetings and managed invitations.
- Provided backup support for other PMO resources.
- Reviewed and approved vendor invoices for services rendered.
- Acted as a liaison between vendors and the company to ensure smooth working relationships.
- Performed ad-hoc tasks as needed to support projects.
Human Resource Executive/ PMO(Admin)
3i-Infotech Ltd
11.2007 - 11.2014
- Supported the ALIP (Accenture Life Insurance Platform) project as a PMO member, focusing on financial management.
- Managed contract lifecycle activities including forecasting monthly revenues, costs, and billings.
- Updated the financial tool with contract changes.
- Tracked invoices and reconciled financial discrepancies to ensure accurate billing.
- Handled contract renewals by preparing change requests, pricing models, and SOWs.
- Generated reports on resource trends, timesheet reconciliation, forecast trends, and invoice tracking.
- Interacted with PMs for project planning and forecasting.
- Followed up with resources to ensure training completion.
- Participated in weekly project review meetings.
- Prepared project dashboards.
- Created and updated monthly financial trackers for project monitoring and control.
- Developed work breakdown structures using Microsoft Project for timesheet allocation.
- Collaborated with the CFM team for contract renewals, closures, and discrepancies in project EACs/forecasts.
- Maintained contract-related repositories on SharePoint for stakeholder access.
- Served as HR, PMO (Admin) through NN Technology and 3i-Infotech consultancy services Ltd.
- Managed Human Resource functions.
- Acted as the single point of contact for all resource-related activities for ICICI group projects, supporting approximately 3000 employees nationwide, including vendor employees.
- Coordinated with HR teams, vendors, project managers, area managers, and the admin team.
- Addressed employee grievances to ensure smooth project operations.
- Managed resource onboarding processes, facilitating background checks, employee ID creation, database updates, and project allocation for seamless integration.
- Approved the release of offer/appointment letters to the vendor team.
- Managed resource roll-off processes, including approving the release of relieving and experience letters, database updates, and checking notice periods for full and final settlements.
- Provided payroll reports to vendor/HR teams for salary processing of nationwide resources.
- Collaborated with the software development team to create internal HRIS software applications.
- Provided resource details to the 3i legal team for decision-making support.
- Prepared monthly dashboard presentations.
- Managed timesheet hour allocation and monitoring through MSP.
- Served as single point of contact for employee grievances regarding salary, conveyance, and leave deductions, ensuring timely resolution and maintaining employee satisfaction.
- Provided administrative support to ICICI & LLOYDS BANK projects as a PMO.
- Maintained repositories of all critical project artifacts, standards, policies, plans, and processes.
- Assisted QMG in monthly project audits and ensured compliance with standards.
- Scheduled interviews and coordinated with admin/helpdesk teams for daily issues.
- Standardized reporting and dashboard templates.
- Prepared weekly PMO metrics reports.
- Generated minutes of review meetings.
- Ensured training was conducted as per job profiles and certificates were uploaded.
- Facilitated weekly management review meetings for project status review with the program manager.
- Implemented corrective actions for non-compliance identified in audit reports and addressed inappropriate remarks.
- Identified and documented risks and issues to facilitate effective project management.
- Performed timesheet reconciliation and variance reporting.
- Managed invoice tracking.
- Provided MIS reporting to the program manager.
Education
Post Graduate diploma - Bus Administration
Symbiosis Centre for distance learning
01-2014
Bachelor of Commerce -
Mumbai University
01-2007
HSC - Commerce
Mumbai University
01-2004
SSC -
Mumbai University
01-2002
Skills
- Project Management
- PMO methodologies
- Strategic direction
- Project alignment
- Portfolio reporting
- RAID management
- Status Reporting
- KPI
- Milestone tracking
- Budget Monitoring
- Financial Metrics reporting
- Financial model creation and reporting
- Process standardization
- Process Improvement
- Process implementation
- Resource allocation
- Time allocation
- Tracking
- Baseline tracking
- Invoice creation and payment
- Invoice reconciliation
- Vendor invoice verification
- Employee Grievance handling
- Background verification
- Payroll
- Database management
- Microsoft Project
- CA Clarity PPM
- JIRA
- Microsoft Office
- Microsoft Teams
- SharePoint
- Power BI
- Tableau
- Dashboards creation
- Dashboard creation
- MIS
- Presentations Reporting and communication
- Document templates
- Meeting minutes
- Reporting
- Issue Tracking
- MME
- Tablue
- Tracking
- Compliance documentation
- Process implementation
- Process Improvement
Languages
- English
- Hindi
- Marathi
Timeline
Project Officer - Programme Governance
UBS Solutions
11.2018 - 05.2025
PMO Analyst-Finance
Duck creek Technologies India LLP
12.2016 - 06.2018
Senior PMO Analyst
Accenture Services Private Limited
11.2014 - 09.2015
Human Resource Executive/ PMO(Admin)
3i-Infotech Ltd
11.2007 - 11.2014
Post Graduate diploma - Bus Administration
Symbiosis Centre for distance learning
Bachelor of Commerce -
Mumbai University
HSC - Commerce
Mumbai University
SSC -
Mumbai University