Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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NAVADYOOTY SAMANTA

NAVADYOOTY SAMANTA

Bangalore

Summary

A customer focused and articulate individual who possesses a friendly and personable approach along with strong time management skills and the ability to listen carefully to client requirements. I have a real thirst to succeed and boasts a demonstrated track record of initiative, creativity and motivation. I have the entrepreneurial spirit required to work in highly flexible, rapidly changing, ambiguous work environments. Having insatiable energy to produce results and being able to quickly build outstanding customer relationships, I would be a valuable addition to any ambitious company. Right now I wants to join a rapidly growing dynamic company that has plans for ambitious growth.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Deputy Manager

Axis Bank Limited
03.2023 - Current
  • Proving the digital Payment Solutions (Payment gateway) to ETB/NTB/Fintech companies
  • Develop a good relationship with a portfolio of the major clients to ensure that they do not turn to competition also maintaining a relationship with the department Heads/contact people at a corporate level
  • Portfolio management of the ETB/NTB customers
  • Proactively monitor the business performance of key merchants and reach out to relevant internal teams to resolve issues identified
  • Achieving all revenue targets - New Merchant Onboarding, Maintaining a good relationship with the existing Customers
  • Collaborating with relevant back-end teams (Banking Alliance Team) escalating accordingly if required to solve issues pending on them
  • Acquisition of new accounts and Cross sales of third-party products in the portfolio responsible for
  • Team handling 2+ Years, Team Managing, Bifurcation of Portfolio
  • Selling other cross sell products like Over Draft (OD), Business loan, Current Account, Savings Account, Working capital, General Insurance and Life insurance
  • Opening account for SME
  • MSME IT companies, any Service provider and giving them an online payment solution
  • Portfolio handling of HNI Clients

Senior Executive- OCC- ACT

KIERAYA FURNISHING SOLUTION PVT. LTD
09.2021 - 03.2024
  • Operating the sales process, Focusing on new prospects, from initial contact through to closure
  • Dealing with customer's enquirers over the phone or via email
  • Contacting prospective customers and discussing their requirements
  • Achieving all revenue targets & objectives in line with the Area Business Plan
  • Customer complaints Solving
  • Identifying what customers need
  • Meeting the customer's expectations and handling escalations

Senior Sales Executive- Client Acquisition

PCI PEST CONTROL PVT. LTD
04.2022 - 03.2023
  • Doing Inspection through our company application and providing them reports and solutions
  • Operating the sales process, Focusing on new prospects, from initial contact through to closure
  • Industry- B2B and B2C
  • Dealing with customer's enquirers over the phone or via email (Sending quotations and Prospectus of the company)
  • Contacting prospective customers and discussing their requirements
  • Achieving all revenue targets - New Sales, Requiring and Collections from the existing sales contract on the basis of Invoice frequencies & objectives in line with the Area Business Plan
  • Attending Customer complaints and giving them a better solution with the help of relevant team
  • Identifying what customers Need as per the inspection
  • Meeting the customer's expectations and handling escalations also

Sales Executive

WHEELSEYE TECHNOLOGY INDIA PVT. LTD
03.2019 - 04.2020
  • Managing the sales process for new prospects, from initial contact through to closure
  • Dealing with customer enquiries face to face, over the phone or via email
  • Contacting prospective customers and discussing their requirements
  • Achieving all revenue targets & objectives in line with the Area Business Plan
  • Developing & maintaining successful business relationships with all prospects
  • Identifying what customers want
  • Planning and organizing the day to ensure all opportunities are maximized
  • Developing a full understanding of the business market-place

CSA- CUSTOMER SERVICE AGENT

AIR INDIA SATS (AI-SATS) PVT. LIMITED
09.2017 - 03.2019
  • Responsibilities of customer service Agent is building relationship between customers and Airlines and fulfilment of customer's needs
  • Managing passengers within a respective queue
  • Dealing with customer enquiries face to face for seating management and personal queries
  • To Board passengers within the time and Advise for any delayed flights
  • On behalf of the passenger PNR number doing the cheek-in of the passengers
  • Generating revenue of the company with the help of Upgrading passengers on behalf of company policy
  • Identifying the customer needs
  • Planning and organizing the day to ensure all opportunities are maximized
  • Clearing DG items from passengers' baggage within the time
  • (Controlling of boarding Gate and giving the standby of the baggage of absence or not reporting passengers for the flights.)

SALES EXECUTIVE

INDIAMART INTERMESH LIMITED
09.2014 - 11.2015
  • Company Overview: KOLKATA
  • Responsible for new client acquisition and developing a portfolio of customer business accounts through new business development
  • Also, in charge of looking to bring opportunities and for managing the full negotiation and close process with clients from start through to finish
  • Duties: Managing the sales process for new prospects, from initial contact through to closure
  • Dealing with customer enquiries face to face, over the phone or via email
  • Contacting prospective customers and discussing their requirements
  • Achieving all revenue targets & objectives in line with the Area Business Plan
  • Working closely with the marketing team to produce any sales collateral required for the target market
  • New Client Acquisition to our B2B market place to engage with the new buyers
  • Deepening the relationship through cross sell and up sell
  • Reporting business trends and area performance to the National Sales Manager
  • Developing & maintaining successful Business relationships with all prospects
  • Identifying what customers want
  • Planning and organizing the day to ensure all opportunities are maximized
  • Developing a full understanding of the business market-place
  • KOLKATA

Education

MBA (Hons) - Sales & Marketing, HR

Brainware University
03.2012 - 04.2014

BBA (Hons) - Sales & Marketing, HR

Chandannagar Institute of Management & Technology
04.2008 - 04.2011

Skills

Problem Solving

Personal Information

  • Age: 35
  • Date of Birth: 03/10/89
  • Gender: Male

Timeline

Deputy Manager

Axis Bank Limited
03.2023 - Current

Senior Sales Executive- Client Acquisition

PCI PEST CONTROL PVT. LTD
04.2022 - 03.2023

Senior Executive- OCC- ACT

KIERAYA FURNISHING SOLUTION PVT. LTD
09.2021 - 03.2024

Sales Executive

WHEELSEYE TECHNOLOGY INDIA PVT. LTD
03.2019 - 04.2020

CSA- CUSTOMER SERVICE AGENT

AIR INDIA SATS (AI-SATS) PVT. LIMITED
09.2017 - 03.2019

SALES EXECUTIVE

INDIAMART INTERMESH LIMITED
09.2014 - 11.2015

MBA (Hons) - Sales & Marketing, HR

Brainware University
03.2012 - 04.2014

BBA (Hons) - Sales & Marketing, HR

Chandannagar Institute of Management & Technology
04.2008 - 04.2011
NAVADYOOTY SAMANTA