Naval Sharma

• Responsible for direction of the business, ensuring its competitiveness, and fostering an environment conducive to growth and success.
• Streamline operational processes to enhance efficiency and improve the overall member experience.
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.
• Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
• Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
• Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
• Drove revenue growth with the successful launch of new centers and services to meet customer needs.
• Established key performance indicators for each department to track progress towards organizational goals effectively.

• As a Principal Business Advisor, I specialize in delivering Business Transformation & Advisory solutions within the enterprise services sector, CRE , Agri , Coworking Sector and Transportation and logistics sector
• With a wealth of experience and expertise, my focus areas encompass Corporate Real Estate Services, Project Management, Workplace Experience, Facilities Management, and Corporate Procurement Services.
• Specialize in delivering Business Transformation & Advisory solutions within the enterprise services sector.

OYO Rooms, commonly known as OYO has become South Asia’s largest hotel chain having a Valuation of $ 8 billion USD, offering services in 349 cities. in India, Malaysia, UAE, Nepal, China Indonesia, and United Kingdom

• Managing 08 Lakh Sq ft Corporate HQ, and 51 Regional and Captive Co-working facilities across India region .
• Responsible for APJ Region Employee Travel Related Services [ Air tickets, Train, Bus, Cabs , Hotels] , instrumental in Implementing SBT tool [ Self Booking tool ] for all Travel related services & looking after spend of INR 15 Crores Per Annum.
• Responsible for Regional HUB Office consolidation Plan during National Covid Lockdown period and supported CEO /CFO Leadership team in achieving Savings of INR 12 Crore through rental re- negotiations and Office consolidation Plan.
• Was Key member “ Cove Warrior” for Covid Emergency team in providing support to Employees and their family .
• Responsible for leading various functions of in-office services such as; Facility Management, Expat and FRRO Management, Travel and Visa Management, Stationery and Printing, housekeeping; security; Vendor Management, Seed Utilization, Project Management, Guesthouse management; Cafeteria Asset Management and Insurance Management etc and Transport Management.
• Assisting in Implementation of ISO standards across administration functions and department .
• Responsible for supplier consolidation, and process re-engineering Management of competitive bid processes including RFPs, RFIs, and RFQs, and providing commercial Support for Project Proposals/ Tenders.
• Acting as Project Head and coordinating between key various stakeholders in getting OYOs new offices ready within project timelines across India region

JLL is a leading fortune 500 listed American professional services firm that specializes in Real estate, IFM and investment Management having a revenue of $7.9 billion and was Account Director - HCL Technology Ltd - Employees Transportation services across India Region

• Responsible for Transition Management and Employee Transport management for leading technology Company HCL Technologies Ltd and looking after INR 220 CR spend .
• Responsible for Transportation Management of 15000 employees at HCL HUBs on Pan India basis having a team of 148 team members in Transport department.
• Instrumental in effective Change Management and Transition Management of HCL Transport operations on Pan India Basis along with Senior leadership team of HCL
• Responsible for INR v170 Crores PA Transport operations OPEX spend for HCL Transport Ops Saving of 17% of transport services cost achieved.
• Improved the employee experience & satisfaction levels from 70% to 87% .
• Escort Guard Manpower utilization improved by 30%
• Implemented Technology Related Transport Process at Cross HCL India offices sites

GEE&C is 100% subsidiary of GS Corp Holding , South Korea Ltd, Formerly Known as LG Engineering South Korea

• Responsible for GSA at South Asia Engineering center having +1500 employees, looking after 1.50 lacs Sq ft facility. Smooth running of South Asia Engineering Centers and coordination with various departments within India , overseas regions in South Asia, Middle East, Japan and South Korea.
• Responsible for leading various functions in office services such as Transport; Facility Management, Expat and FRRO Management, Travel and Visa Management , Stationery and Printing , Housekeeping; Security; Vendor Management, Project Management, Guest house management; Cafeteria Asset Management and Repair and Maintenance and Data Center Ops.
• Implementation of Stationery and printing process from Manual to Online portal for better controllership and efficiency in Process.
• Implemented automated coupon management system, replacing manual processes.
• Contributed significantly towards establishing Business Contingency and Disaster Recovery Plans in the capacity of Emergency Response Leader for SAEC Delhi Office.
• Assisting in Implementation of ISO standards across administration function and dept.
• Partner with Sourcing Leads and Legal team in negotiation of various types of Vendor agreements; including Master Services Agreements (MSAs), Statements of Work (SOWs), Service Level Agreements (SLAs) etc.

• Responsible for leading various functions in office services such as Facility management; housekeeping; security; office supplies; travel desk; Gest house Management; cafeteria etc. for Reputed PSU and Govt Sector projects in Northern India
• Responsible for heading technical & equipment maintenance services such as electrical; DG sets; A/Cs; chiller plants; transformers; water filtration & recycling; firefighting equipment & systems; access control / CCTVs etc.

Global Commodity Manager APJ region

• Supervised APJ Region for Facility Requirement addressing $67 Million in OPEX and $ 280 million in Capex
• Responsible for Procurement of all facilities OPEX and CAPEX commodities requirement.
• Leading the Global Total Facility Management integration and Global Cafeteria vendor consolidation programme.
  Supervised APJ Region for Facility Requirement addressing $67 Million in OPEX and $ 280 million in Capex .
• Played a pivotal role in re-engineering Low $ Spend to a centralized vendor spend.
• Improved the employee experience & satisfaction levels from 70% to 85.9% in feedback surveys.
• Achieved savings done in equipment & infrastructure cost by INR 5/- per sqft by implementing TFM Strategy model
• Achieved vendor consolidation by reducing 25% in facilities vendors.
• Responsible for Global Canteen Management strategy at APJ for Canteen vendor management consolidation

Senior Advisor - Facilities

• Responsible Gurgaon/ Noida / Mohali having 6000 employees, looking after 3.50 lakhs Sq ft facility .
• Smooth running of the centre, coordination with all departments, control of management accounts, vendor compliance, control of Transport, Security and Finance department and implementing ISO standards.
• Responsible for Employee Transportation Management of 6000 employees and having a team of 90 team members

• Was responsible for Procurement and Logiticsw for entire Citi Group Global Services offices in India and
• Responsible for SEZ facilities at Chennai and Gurgaon offices for SCM, Logistics And statutory Compliance.
• Spearheaded Facility Management Vendor consolidation on integration between CGSL and TCS PAN on pan India basis.
• Responsible for es addressing $ 120 Million Spend in Facility Management on Centralized Procurement environment P2P and Lotus.
• Achieved savings in Transport / security / Facilities vendor consolidation for all BPO and banking division on pan India
  $ 1 million savings.
• Ensured no Demurrages Charges paid for any Imports done for CRE Project related Activities within the defined TAT.

• Responsible for Procurement of all Commodities for Mohali and Gurgaon site and logistics.
• Responsible for all Vendor Management , i.e FM , Security, Transportation , Events and Employee Welfare , Logistics , and assisting in implementing ISO standards across Departments.
• Responsible for Implementation of Wing-to-Wing process of P2P / B2P in Oracle / Ariba at site
• Managed vendor relationships on software development and drove the Sourcing due diligence process focus on MSA and SLA sign-offs.
• Responsible for handling all Logistics, Pre & Post Shipment Documentations, Liaising with consultants & authorities in regard with STPI for bonded equipment and maintaining statutory compliance as per Norms.
• Acting as Project head for additional Construction of office space at Mohali site

• Responsible for Gurgaon office having 3500 employees, looking after 1.50 lakhs Sq ft facility .
• Project Head for new Facility of 1,10,000 sqft office with interior layouts with outsourced project Management Company, project cost USD 4 million.
• Responsible for leading the various functions in office services such as Transport; Facility Management, Expat and FRRO Management, Travel and Visa Management , Stationery and Printing, Housekeeping; Security; Vendor Management, Guest house management; Cafeteria Asset Management and Insurance Management etc

• Instrumental in setting up GECIS Gurgaon office 2.1 lakhs Sqft Campus as part of the initial Project member and later as Project lead for completion of the project .
• Spearheading facilities, transport and security responsibilities having 2500 employees .
• Instrumental in setting up GECIS Bangalore office of 2.4 Acre campus from Project phase till handover having 1500 employees and spearheading its Facilities and Transport operations.
• Responsible for handling Logistics, Pre & Post Shipment Documentations, Liaising with consultants & authorities in regard with STPI for bonded equipment and maintaining statutory compliance.
• Head of transport Operations for Employee Bus ,shuttle & Cabs Transportation managing 5000 employees .

• Responsible for leading various functions in office services such as Facility management, Housekeeping, Security, and Office supplies.
• Responsible for handling Logistics, Pre & Post Shipment Documentations, Liaising with consultants & authorities in regard with STPI for bonded equipment and maintaining statutory compliance.