Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Accomplishments
Certification
Timeline
Generic
Navalkumar Maru

Navalkumar Maru

Mumbai

Summary

Over 13 years of experience in network and security domains, specializing as a Strategic Product Manager and Network Architect. Proven ability to lead product development from concept to launch, including market analysis and go-to-market strategies. Expertise in building scalable and secure network infrastructures that align with customer needs and company goals. Strong combination of technical knowledge and business strategy to drive successful networking product launches.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Associate Consultant

Tata Consultancy Services (TCS)
Mumbai
01.2024 - Current
  • Managed data center and data room life cycles as Product Manager.
  • Executed switch refresh and technology migration projects successfully.
  • Provided technical guidance as a Network Architect, and reviewed BOMs, MOPs, design documents, and approved quotes.
  • Provide owner, business, and risk sign-offs.
  • Collaborated with Cisco professionals and the Kyndryl engineering team to address technical challenges.
  • Coordinated with BRM to strategically plan upcoming projects.
  • Recommended technologies, platforms, and solutions.
  • Collaborated with PMs to address updates and concerns of the projects.
  • Work on budgeting for the hardware refresh projects, Cisco SmartNet contract, extended maintenance of the EOL network hardware from Cisco, Arista, Opengear, and renewals of DCN and CloudVision license.
  • Utilized tools: NetBrain, Sunbird, ThousandEyes, Azure Dashboard, Aha.

Team Lead

Birlasoft Limited
Mumbai
02.2022 - 12.2023
  • Led the data center network operations team as the Network Lead.
  • Coordinated with clients to address new requirements and challenges.
  • Handled P1 calls, ensuring swift resolutions, and maintaining SLA.
  • Monitored activities, like upgrades, replacements, and implementations.
  • Collaborated with cross-functional teams, vendors, and Client.
  • Oversaw fault tickets via ServiceNow, and tracked priority cases.
  • Maintained network inventory, handled patch management, and executed vulnerability mitigation.
  • Managed devices like ASR/ISR routers, Nexus switches, Cisco and Juniper firewalls, F5 LB, Citrix Netscaler, Bluecoat proxy and ACS.
  • Administered various WAN links, including Internet, MPLS, Megaport, S2S tunnels, and remote VPN solutions.
  • Evaluated network reports and documents, such as LLD, HLD, MOP, SOP, inventory sheets, EOS/EOL sheets, and various reporting sheets, including DSR, WSR, MSR, and capacity reports.
  • Organized training sessions to enhance the engineers' skills.
  • Provided assistance to various team during the DC to AWS migration journey.

Senior Administrator

Wipro Limited
Mumbai
06.2019 - 02.2022
  • I worked as an L3 in a Network Operations Center team.
  • Supervised fault tickets via Remedy, CA, VA assessment via Nessus.
  • Ensured immediate resolution for high-priority tickets.
  • Scheduled, communicated, and coordinated network maintenance.
  • Maintained harmonious relationships with clients and vendors.
  • Created various reports for analysis, and kept them accessible.
  • Hands-on ASR, ISR routers, Catalyst and Nexus switches, and firewalls.
  • Worked extensively on routing and switching protocols, including BGP, OSPF, HSRP, GLBP, GETVPN, and managed different DNS records like A, MX, TXT, CNAME, and SPF.
  • Build AWS Direct Connect links between the DC and AWS.
  • Assisted in implementing the Cisco SD-WAN Viptela solution.

Assistant Manager

Global Cloud Xchange (GCX)
Mumbai
07.2016 - 06.2019
  • Acted as a Level 2 SPOC and managed a global client network.
  • Provided end-to-end network connectivity support using the GCX backbone and last-mile ISP, handled escalations, and resolved issues.
  • I worked on Cisco routers, switches, firewalls, and Meraki routers.
  • Addressed issues related to P2P, MPLS, leased lines, and ADSL circuits.
  • Troubleshot various routing protocols, including MPLS, OSPF, BGP, EIGRP, and static routes, and resolved issues related to QoS and WAN.
  • Diagnosed issues related to IPsec S2S and DMVPN solutions.

Consultant

Capgemini
Mumbai
04.2015 - 07.2016
  • I was a member of the GNOC team and managed the WAN connectivity.
  • Troubleshot WAN, remote access VPN access, IPSec, VRF, and QoS.
  • Implement ASA policies, ACL, and maintain firewall, ADSM image.
  • Worked on Remedy, WhatsUp Gold, and Cacti tools.

Jr. Network Engineer

Allied Digital Services Limited
Mumbai
06.2012 - 03.2015
  • Managed the enterprise LAN and WAN network.
  • Worked on Cisco routers, switches, access points, WLC, VoIP, and ACS.
  • Used tools: WhatsUp Gold, Cisco Works, and Wireshark.
  • Assisted vendor Dimension Data with a major migration activity.

Education

Bachelors of Engineering - Electronics & Telecommunications

SRESCOE
Kopargaon, Maharashtra, India
01.2011

Higher Secondary School -

BJPC Jr. College
Mumbai, Maharashtra, India
01.2005

Secondary School -

Vidya Kunj School
Navsari, Gujarat, India
01.2003

Skills

  • Leadership and communication skills
    Technical expertise
    Management experience
  • Data center management
  • Hardware refresh planning
  • Client relationship management
  • Network troubleshooting
  • Technical documentation
  • Risk assessment
  • Team leadership
  • Problem solving
  • Effective communication
  • Budgeting strategies
  • Quality assurance
  • Workflow optimization
  • Team collaboration
  • Strategic thinking
  • Stakeholder management
  • Product life cycle management
  • Enterprise network hardware / software
  • Vendor coordination
  • Infrastructure migration
  • Budgeting and forecasting
  • Technical architecture design
  • Project management
  • Network performance analysis
  • Cross-functional collaboration
  • Timeline management
  • Product vision and strategy
  • Financial management
  • Vulnerability mitigation
  • Data center migration

Personal Information

  • Nationality: Indian
  • Gender: Male
  • Date of birth: 09/11/86
  • Relocation: open for relocation across India and overseas
  • Notice period: 90 days

Affiliations

  • Excellence Awards for outstanding performance and contribution to the ongoing project

Accomplishments

  • Completed multiple tech refresh projects before the timeline.

Certification

  • CCNA
  • CCNP
  • AWS

Timeline

Associate Consultant

Tata Consultancy Services (TCS)
01.2024 - Current

Team Lead

Birlasoft Limited
02.2022 - 12.2023

Senior Administrator

Wipro Limited
06.2019 - 02.2022

Assistant Manager

Global Cloud Xchange (GCX)
07.2016 - 06.2019

Consultant

Capgemini
04.2015 - 07.2016

Jr. Network Engineer

Allied Digital Services Limited
06.2012 - 03.2015

Bachelors of Engineering - Electronics & Telecommunications

SRESCOE

Higher Secondary School -

BJPC Jr. College

Secondary School -

Vidya Kunj School

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Navalkumar Maru