NAVANEETH DUBEY
OPERATIONS MANAGER
HYDERABAD
Summary
Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in [Industry] practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents. Resilient and organized [Job Title] proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively plan sales strategies, coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Operations
SPINNY
HYDERABAD
12.2020 - 01.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Operations Team Leader
PITSTOP
HYDERABAD
03.2018 - 05.2019
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Assisted with improving revenue and customer numbers by overseeing implementation of diverse sales and service initiatives.
- Oversaw [Size] workload and consistently achieved productivity targets.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
Customer Relationship Officer
DRY CAR CARE
HYDERABAD
02.2015 - 03.2018
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted customers with opening accounts and signing up for new services.
- Made customers aware of current and new programs and services.
Education
Bachelor of Science - Statistics
OSMANIA UNIVERSITY
HYDERABAD 05.2001 -
Skills
Purchasing and Planning
Cost Analysis and Savings
Training and Mentoring
Store operations
Business Development
Project Management
Operations Management
Logistics Planning
Timeline
Assistant Manager of Operations
SPINNY
12.2020 - 01.2024
Operations Team Leader
PITSTOP
03.2018 - 05.2019
Customer Relationship Officer
DRY CAR CARE
02.2015 - 03.2018
Bachelor of Science - Statistics
OSMANIA UNIVERSITY
05.2001 -