NAVANEETHA KRISHNAN M K
Cochin
Summary
Customer-oriented professional with background in customer service roles. Possess strong communication skills and an innate ability to understand and solve customer issues effectively. Demonstrated success in fostering positive relationships with customers, improving customer satisfaction levels, and driving repeat business. Known for ability to handle stressful situations calmly, making quick decisions that benefit both company and client.
Overview
2024
2024
years of professional experience
Work History
Part-time CSA
Reliance Retail Limited
12.2021 - 02.2023
- Worked while studying and experienced customer appreciation on the time being
Counter Staff Member
Immanuel aviation
- Organized handling for walk-in customers in an efficient manner.
- Demonstrated strong verbal communication skills while interacting with customers.
- Cross-trained colleagues on counter operations and procedures.
- Provided guidance on product selection based on customer needs and preferences.
- Operated cash register to process payments accurately and efficiently.
- Answered customer inquiries regarding products, services, and promotions.
Education
B.COM -
Sree Sankara Vidhyapeetom
Valayanchiraghara01.2023
HOTEL MANAGEMENT - production
Food Craft Institute
kalamassery01.2018
PLUS TWO -
Gov. Higher secondary school
mookkannoor01.2017
SSLC -
brahmanandodayam higher secondary school
kalady01.2015
Skills
- Quick learner
- Creativity
- Problem solving
- Communication
Personal information
- Height: 171 cm
- Weight: 74kg
- Status: single
- Nationality: indian
BEST IN :
1. "Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)"
2. "Skilled in CRM tools (e.g., Salesforce, HubSpot)"
3. "Fast and accurate data entry"
Languages
Malayalam
First Language
Hindi
Elementary
A2
English
Advanced
C1
Tamil
Upper Intermediate
B2
Hobbies and Interests
Story teller ,singer
Timeline
Part-time CSA
Reliance Retail Limited
12.2021 - 02.2023
Counter Staff Member
Immanuel aviation
B.COM -
Sree Sankara Vidhyapeetom
HOTEL MANAGEMENT - production
Food Craft Institute
PLUS TWO -
Gov. Higher secondary school
SSLC -
brahmanandodayam higher secondary school
Similar Profiles
Subhranshu RoutSubhranshu Rout
Customer Relationship Manager at Reliance Digital (Reliance Retail Limited)Customer Relationship Manager at Reliance Digital (Reliance Retail Limited)
SAMEER UPADHAYASAMEER UPADHAYA
Store & Operations Manager at RELIANCE RETAIL LIMITED (Reliance Trends)Store & Operations Manager at RELIANCE RETAIL LIMITED (Reliance Trends)
Swapnil ZagadeSwapnil Zagade
Cluster Manager , Senior Jewelry Store Manager at Reliance Retail Limited (Reliance Jewels)Cluster Manager , Senior Jewelry Store Manager at Reliance Retail Limited (Reliance Jewels)
Ishivdeep SinghIshivdeep Singh
Manager Area Loss Prevention (MLP) at Reliance Retail LimitedManager Area Loss Prevention (MLP) at Reliance Retail Limited
DEVIKA G NAIRDEVIKA G NAIR
Business Facilitator at Unity Small Finance Bank Ltd.,Business Facilitator at Unity Small Finance Bank Ltd.,