Navareena Alexander

• Developed and executed comprehensive test plans and strategies to ensure the quality and reliability of software applications
• Created detailed test cases and test scripts based on software requirements and functional specifications
• Conducted manual testing activities, including test case execution, defect identification, and documentation of test results
• Collaborated with cross-functional teams, including developers and business analysts, to identify defects, troubleshoot issues, and ensure timely resolution
• Utilized bug tracking systems like JIRA to log and track defects, and communicated findings effectively
• Conducted regression testing to verify that software updates or modifications did not adversely affect existing functionality
• Contributed to the continuous improvement of testing processes, methodologies, and tools to enhance efficiency and effectiveness.

As Project Co-ordinator

• Managed project schedules, timelines, and resources to ensure timely completion of deliverables.
• .Coordinated project activities and tasks, assigning responsibilities to team members and tracking progress to meet project objectives.
• Facilitated communication and collaboration among project including team members, clients.
• Organized and facilitated project meetings, prepared agendas, documented meeting minutes, and followed up on action items to drive accountability.

As Client Relationship Manager

• Acted as the primary point of contact for client communication, managing all inbound and outbound correspondence to ensure timely and effective communication.
• Established and maintained strong relationships with clients, understanding their needs, preferences, and expectations to deliver exceptional service and support.
• Provided regular updates to clients on project status, milestones, and deliverables, addressing any concerns or questions promptly to maintain client satisfaction

• Taught computer technology courses as a guest lecturer.
• Presented complex concepts in a clear and relatable manner, simplifying difficult material for better comprehension by diverse audiences.
• Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
• Utilized multimedia tools to supplement lectures, enhancing visual appeal and facilitating deeper understanding of key concepts.

• Taught introductory computer technology courses and advanced computer science courses
• Instructed and mentored individual students
• Assisted in managing and maintaining the university computer lab and library
• Coordinated with faculty and outside personnel in discussing research opportunities
• Developed curriculum to be used by department staff and shared with other academic institutions
• Worked with department chair and university admissions department to arrange class schedules
• Maintained regular office hours to meet with students individually.

• Guided groups towards achieving goals through collaboration and communication
• Led meetings and workshops, managing group dynamics effectively
• Utilized various techniques to stimulate creativity and facilitate decision-making
• Emphasized active listening and problem-solving to ensure effective communication
• Documented meeting outcomes and action items for accountability and progress tracking
• Sought continuous improvement and incorporated feedback to enhance facilitation skills.