Navaz Pasha
Customer Service , Seals Specialist
Bangalore
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Excellent interpersonal and time management skills.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
6
6
Languages
Work History
Sales Assistant
Nuance group India PVT
bangalore
01.2023 - Current
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Coordinated logistics and catering for meetings and sales events.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Office Administration Coordinator
Air force School
Bangalore
03.2009 - 03.2010
- Interacted with parents by phone, email, or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized, facilitated and participated in community service efforts.
- Kept high average of performance evaluations.
Education
High School Diploma -
Government High School Jalige
Jalige Bangalore 03.2002 - 03.2004
Skills
Multitasking Abilities
Organization and Time Management
MS Office
Planning and Coordination
Product and service sales
Cash Handling
Point of sale operation
Stocking and replenishing
Ability to use positive language
Knowledge of the products
Clear communication skills
Patience and Attentiveness
Certification
Best category performer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Multi Category
03-2023
Sales Assistant
Nuance group India PVT
01.2023 - Current
Best category performer
04-2019
Master of mellowing
01-2019
Academy of jack Champion
08-2018
Master of mellowing
03-2018
Office Administration Coordinator
Air force School
03.2009 - 03.2010
High School Diploma -
Government High School Jalige
03.2002 - 03.2004