Arshdeep Kaur
Brampton
Summary
Dedicated administrative professional with successful experience in fast-paced environment. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Metro Supply Chain
07.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Warehouse Associate
Metro Supply Chain
09.2022 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Sandwich Artist
Subway
10.2022 - 03.2023
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
Diploma - Business Management
Humber College
Toronto, ON04.2024
Skills
- Report Preparation
- Microsoft Excel
- Active Listening
- Recordkeeping Strengths
- Problem-Solving Ability
- Administrative Support
- Supervision Abilities
- Multitasking and Time Management
Additional Information
Reference available upon request
Timeline
Sandwich Artist
Subway
10.2022 - 03.2023
Warehouse Associate
Metro Supply Chain
09.2022 - 06.2023
Customer Service Representative
Metro Supply Chain
07.2022 - Current
Diploma - Business Management
Humber College
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