Navdeep Singh
IT Operations Engineer
Hoshiarpur,PB
Summary
Results-driven IT Operations Engineer specializing in Kubernetes-driven platforms and production system reliability. Adept at orchestrating containers, troubleshooting Linux environments, and automating system checks to boost efficiency. Experienced in ITIL practices (Incident, Problem, and Change Management) with a proven track record of resolving critical issues under pressure. Passionate about bridging technology and customer needs by aligning IT operations with manufacturing processes to deliver scalable, business-focused solutions.
Overview
2
2
years of professional experience
3
3
Certifications
1
1
Language
Work History
IT Operations Engineer ( Kubernetes )
Bosch Global Software Technologies
02.2024 - Current
- Deployed and maintained applications using Kubernetes.
- Partnered with Bosch manufacturing plants to align Kubernetes IT support with real-world plant logistics processes.
- Managed ITIL-based processes (Incident, Problem, Change Management) to ensure reliable operations and SLA compliance.
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Reduced downtime in production environments through proactive monitoring and timely issue resolution.
- Utilized Rancher for cluster management and ICINGA for system health monitoring.
- Supported 24/7 on-call operations.
- Maintained up-to-date documentation for all technical processes and procedures, fostering clear communication among team members.
Education
B.Tech - Computer Science Engineering
Chandigarh University
Mohali, India06-2023
Intermediate - PSEB
S.G.G.S Khalsa College
Mahilpur04-2019
Matriculation - CBSE
St. Soldier Divine Public School
Mahilpur04-2017
Skills
Kubernetes and Rancher proficiency
Linux operating systems
ELK and ICINGA monitoring
JIRA and ITIL 40 proficiency
Automation script development
Certification
Certified Kubernetes Administrator (CKA) by Mumshad Mannambeth
Timeline
IT Operations Engineer ( Kubernetes )
Bosch Global Software Technologies
02.2024 - Current
B.Tech - Computer Science Engineering
Chandigarh University
Intermediate - PSEB
S.G.G.S Khalsa College
Matriculation - CBSE
St. Soldier Divine Public School