Navdeep Singh
IT Operations Engineer
Hoshiarpur,PB
Summary
Results-driven IT Operations Engineer specializing in Kubernetes-driven platforms and production system reliability. Adept at orchestrating containers, troubleshooting Linux environments, and automating system checks to boost efficiency. Experienced in ITIL practices (Incident, Problem, and Change Management) with a proven track record of resolving critical issues under pressure. Passionate about bridging technology and customer needs by aligning IT operations with manufacturing processes to deliver scalable, business-focused solutions.
Overview
2
2
years of professional experience
3
3
Certifications
1
1
Language
Work History
IT Operations Engineer ( Kubernetes )
Bosch Global Software Technologies
02.2024 - Current
- Deployed and maintained applications using Kubernetes.
- Partnered with Bosch manufacturing plants to align Kubernetes IT support with real-world plant logistics processes.
- Managed ITIL-based processes (Incident, Problem, Change Management) to ensure reliable operations and SLA compliance.
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Reduced downtime in production environments through proactive monitoring and timely issue resolution.
- Utilized Rancher for cluster management and ICINGA for system health monitoring.
- Supported 24/7 on-call operations.
- Maintained up-to-date documentation for all technical processes and procedures, fostering clear communication among team members.
Education
B.Tech - Computer Science Engineering
Chandigarh University
Mohali, India06-2023
Intermediate - PSEB
S.G.G.S Khalsa College
Mahilpur04-2019
Matriculation - CBSE
St. Soldier Divine Public School
Mahilpur04-2017
Skills
Kubernetes and Rancher proficiency
Certification
Certified Kubernetes Administrator (CKA) by Mumshad Mannambeth
Timeline
IT Operations Engineer ( Kubernetes )
Bosch Global Software Technologies
02.2024 - Current
B.Tech - Computer Science Engineering
Chandigarh University
Intermediate - PSEB
S.G.G.S Khalsa College
Matriculation - CBSE
St. Soldier Divine Public School
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