Naved Mohammad Khan

Currently associated with HDFC BANK LTD. as a Branch Operation Manager since Nov 2016 in which I am looking after operational part of the branch banking including Business Development through customer service,also looking after the complaint management within TAT,SQ,and AUDIT of the branch location Bhopal, Branch Gulmohar.

Handling the team of 6 peoples of Sales and Non-sales Staff in the Branch

Sound Knowledge of Branch Banking Audit and SQ (Part of service excellence)Good understanding of banking products( both Liability and assets product and TPP products

Excellence in execution to meet corporate objectives, highest level of commitment and integrity

Exceptional communication & presentation skills with proven analytical & client servicing abilities

Proficient in cross-functional relationship building. Doing Excellent in sales of Life

insurance,CASA,Assets products,other TPP products and also good in handling customer queries

• I was handling the current Account portfolio in HDFC Bank Ltd.where I have to contact the customers and to generate the business of CASA,FD,RD,GI,LI ,Assets and Loan products
• I am handling the team of 2 Co-Ex’s who helps me in achieving targets.I am also taking care of customer queries and instructions.

• Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Updated and maintained websites to drive conversion rates as well as business and consumer sales.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

• My working profile is to manage the team previously and trained them to put full efforts and give good results
• As per the policies of bank right now working stand alone
• I am having the multiple products like Life insurance, General Insurance, Mutual Funds & specialization in liabilities products like Current Accounts,saving accounts,Fixed deposits
• Achievements: Has been promoted to Relationship Executive & than to Business Development Executive (SE-III) grade and now promoted to sales officer for outstanding performance in

• On the grade of Commercial business executive
• Job, My working profile is to handle the liabilities and assets business of the bank in which I have to look after the current and saving accounts business as well as assets part in which I have to take care of the customers who wants the KCC and Warehouse Fundings., I was working on the Product EHLD (Easy Home Loans Deposit Scheme) My Job profile was to Contact with the customers and give the brief about the product and convert them to the organization.

• This company deals in Govt
• Contracts to renovate the old buildings to give them new shape
• My job profile in the company to maintain the daily Accounts and keep all the records of banking.