NELBIN BENNY
Preston
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Store Assistant
Isabel Mayfair
2023.02 - Current
- Assisting in daily operations including stocking, serving customers, and organizing inventory
- Updated, and maintained, transactions, order supplies and help with special events or promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
Bartender
Isabel Mayfair
2022.01 - 2023.02
- Prepare alcoholic or non-alcoholic beverages for bar and restaurant patrons
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Interact with customers and take orders and serve drinks
- Assess customers' needs and preferences and make recommendations
- Stay guest focused and nurture an excellent guest experience
- Plan and present bar menu
- Restock and replenish bar inventory and supplies.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Administrative assistant
Barraquer Eye Hospital
2019.01 - 2021.11
- Interview patients for case histories prior to appointment
- Update and maintain patients health records
- Assist patients with initial paper works
- Schedule and coordinate appointments
- Process insurance claims in compliance with law requirements
- Use medical software to support all transactions
- Manage receivable and payable accounts
- Answer patients queries and ensure quality customer service
- Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
- Keep up-to-date with changes in medical and insurance legislation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
MSc in International Business Management -
University of Central Lancashire (Uclan)
Preston, United Kingdom01.2022
Bachelor of commerce -
Annamalai university
Chidambaram, Tamil Nadu01.2019
Skills
- Customer handling - Dedicated
- Good Communication skills
- Focused & Concentrated
- Recruitment and hiring
- Talent Acquisition
- Strategy Development
- Payroll Administration
- Employee Retention
- Workforce Planning
Accomplishments
- Best employer of the Month award Mayfair February 2024
- Best employer of the Month award Barraquer Eye Hospital September 2019
Languages
English
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Hobbies
Playing Badminton
Playing Cricket
Timeline
Store Assistant
Isabel Mayfair
2023.02 - Current
Bartender
Isabel Mayfair
2022.01 - 2023.02
Administrative assistant
Barraquer Eye Hospital
2019.01 - 2021.11
MSc in International Business Management -
University of Central Lancashire (Uclan)
Bachelor of commerce -
Annamalai university
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