Naveen

Projects Oversaw :

• Gulshan Dynasty, Sec 144 Noida
• Godrej Woods, Sec 43 Noida
• Mahagun Manorialle, Sec 128 Noida
• Kalpatru Vista, Sec 128 Noida
• ATS Knight Bridge, Sec 124 Noida

Scheduled and facilitated meetings between customers and builder's representatives.

Maintained open communication by presenting regular updated on project status to customers.

Adhered to budget requirements with excellent planning and consistent expense monitoring.

Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Developed and maintained courteous and effective working relationships.

Conducted research, gathered information from multiple sources and presented results.

Projects Oversaw :

• Mahagun Meadows Villas and Apartment, Sec 150 Noida
• Mahagun Manorialle, Sec 128 Noida
• Mahagun Mezzaria, Sec 78 Noida
• Mahagun Moderne, Sec 78 Noida
• Mahagun Mirabelle Villas, Sec 79 Noida

Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.

Provided primary customer support to customers.

Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Recommended products to customers, thoroughly explaining details.

Collected and analyzed customer information to prepare product or service reports.

Responded to customer requests for products, services and company information.

Answered product and service questions, suggesting other offerings to attract potential customers.

Offered advice and assistance to customers, paying attention to special needs or wants.

Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Reached out to customers after completed sales to suggest additional service or product purchases.

Investigated and resolved customer inquiries and complaints quickly.

Followed up with customers about resolved issues to maintain high standards of customer service.

Created and maintained detailed database to develop promotional sales.

Exhibited high energy and professionalism when dealing with clients.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
• Utilized multiple marketing strategies to improve profitability.
• Protected top-priority accounts by employing effective sales and marketing techniques.

Projects Oversaw :

• Casa Royale Noida Extension
• Sanskriti Noida Extension
• Casa Grande Greater Noida

• Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Maintained open communication by presenting regular updates on project status to customers.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Projects Oversaw

• Antariksh Gold View 1
• Antariksh Gold View 2
• Antariksh Canball
• Antariksh Forest

• Worked closely with clients to understand unique needs and meet specific travel desires.
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Organized trips for individual, family and business travelers.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging costing for hotels, sightseeing and rental car reservations.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
• Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.

• Coordinated schedules and timelines for events.
• Performed event coordination for larger parties and gatherings.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.
• Managed event logistics and operations.
• Coordinated florists, photographers and musicians during for events.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.