Naveen Achar
Bengaluru
Summary
Dynamic Store Manager with a proven track record at New Vision Care, excelling in sales strategy and customer engagement. Expert in visual merchandising and inventory management, I successfully implemented promotional displays that boosted store visibility and enhanced customer experience. Committed to driving results and fostering strong client relationships.
Overview
14
14
years of professional experience
2002
2002
years of post-secondary education
Work History
Store Manager
New Vision Care
Bangaluru
07.2019 - 10.2025
- Managed daily store operations and ensured compliance with company policies.
- Developed promotional displays to attract customers and increase in-store visibility.
- Implemented sales strategies to improve overall store performance and customer engagement.
Optical Sales Associate
Shekar Eye Hospital
Bangaluru
06.2018 - 07.2019
- Educated customers on lens options and eye care products.
- Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
- Applied knowledge of frames, lens designs, and materials to assist patients in selection of eyewear.
- Managed inventory of Optical.
Executive Optical Sales
Dr Agarwal Eye Hospital
Bangalore
10.2015 - 06.2018
- Assisted patients with appointment scheduling and registration processes.
- Provided information on eye care services and procedures to patients.
- Managed patient inquiries via phone, email, and in-person interactions.
- Maintained accurate patient records and documentation in the system.
- Resolved patient complaints by addressing concerns promptly and effectively.
Senior Customer Service Associate
Vision Express
Bangalore
03.2014 - 10.2015
- Assisted customers in selecting appropriate eyewear and lenses.
- Maintained an organized inventory of optical products.
- Educated customers on proper eyewear care and maintenance techniques.
- Educated customers on product features and promotions.
Customer Service Representative
Telecom Industry
Bangalore
04.2012 - 06.2013
- Assisted customers with account inquiries and service issues.
- Processed customer orders and service requests efficiently.
- Resolved billing discrepancies through detailed investigation.
Education
M S Ramaiah High School
BangaluruSome College (No Degree) - Computer Science
M S Ramaiaha P U College
BangaluruSkills
- Sales strategy
- Inventory management
- Visual merchandising
- Customer engagement
Languages
English
First Language
English
Intermediate (B1)
B1
Timeline
Store Manager
New Vision Care
07.2019 - 10.2025
Optical Sales Associate
Shekar Eye Hospital
06.2018 - 07.2019
Executive Optical Sales
Dr Agarwal Eye Hospital
10.2015 - 06.2018
Senior Customer Service Associate
Vision Express
03.2014 - 10.2015
Customer Service Representative
Telecom Industry
04.2012 - 06.2013
M S Ramaiah High School
Some College (No Degree) - Computer Science
M S Ramaiaha P U College