Naveen Govindaraj
Chennai
Summary
Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success.
Overview
2
2
years of professional experience
Work History
Hotel Manager
Salem Ravichandran's Tiffen House
Coimbatore
10.2021 - 11.2023
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Assigned duties and monitored performance of all employees in the hotel.
- Resolved conflicts between staff members or guests when necessary.
- Maintained high standards of quality control, hygiene, health and safety.
- Monitored customer feedback surveys and took appropriate action based on results.
Education
Bachelor of Science - Computer Technology
SNMV College of Arts And Science
Coimbatore04-2020
High School Diploma -
RS.Puram Higher Secondary School
Coimbatore03-2017
Skills
- Basics of C,C Languages
- Basics of JAVA
- Account Administration
- Staff Training and Development
- Staff Scheduling
- Cash Handling
- Business Development
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Tamil
Proficient (C2)
C2
Hotel Management
- Effective Management Skills
- Staff Handling
- The ability to stay organized
HOBBIES
- Listening Music
- Cooking
- Playing Kabbadi
LEADERSHIP
- Problem Solving
- Creativity
- Adaptability
Timeline
Hotel Manager
Salem Ravichandran's Tiffen House
10.2021 - 11.2023
Bachelor of Science - Computer Technology
SNMV College of Arts And Science
High School Diploma -
RS.Puram Higher Secondary School
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