Summary
Overview
Work History
Education
Skills
Customer Experinece/Projects
Certification
Personal Details
Disclaimer
Timeline
Generic

Naveen Jangra

Backup Consultant
Gurgaon

Summary

Experienced Backup Consultant with a proven track record in designing and implementing backup and disaster recovery strategies for cloud infrastructures using tools such as Veeam, Commvault, Avamar.Skilled in creating high-level and low-level design documents for comprehensive backup solutions while collaborating with cross-functional teams to enhance product functionality and customer satisfaction. Proficient in managing enterprise storage systems including EMC VNX, Unity, ISILON, NetApp Storage. Adept at leading projects from conception to delivery with a focus on risk management strategies and maintaining technological capabilities. Career goals include driving innovation in backup technologies while ensuring seamless service delivery across diverse environments.

Overview

11
11
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Backup Consultant

AnantRaj Cloud Pvt. LTd.
06.2024 - Current
  • Designed and implemented backup and disaster recovery strategies for cloud infrastructure using Commvault & Veeam Backup Tools.
  • Designing and implementation of Commvault solutions for various environments (virtualized, Sovereign cloud, physical). Sizing the infrastructure and choose the right components.
  • Creating HLD and LLD documents for the complete Backup and Storage Solution.
  • Managed L3 operations for backup devices.
  • Implementing and enforcing security best practices within the Commvault environment, such as configuring encryption, managing user roles and permissions.
  • Proactively monitoring and forecasting storage and resource utilization to ensure adequate capacity for future data growth.
  • Creating and maintaining comprehensive documentation for the Commvault environment, including architecture diagrams, runbooks, and disaster recovery procedures.
  • Manging Customer migration from On-prem Backups to Sovereign cloud by Anantraj.
  • Acquired necessary software, hardware, and infrastructure to fulfill requirements. Worked with different vendors on Evaluating tools.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholders.
  • Arranged upgrades to hardware and software to maintain technological capabilities.
  • Developed comprehensive risk management strategies, mitigating potential issues, and safeguarding the commvault environment.

Associate Consultant

HCLTECH
08.2022 - 05.2024
  • Managed L3 operations for backup devices across APAC, EMEA, and LATAM regions.
  • Managed new projects and deliveries, focusing on Commvault, Veeam, Avamar, and IDPA.
  • Migration of backup clients from from one region to another customer region.
  • Managed project timelines, ensuring successful delivery of projects within agreed deadlines.
  • Working knowledge of Vertitas NetBackup tool version 8.3, Manging & Monitoring Backups, Configuring new backups and perform restorations.
  • Directed backup operations and configured new settings on Commvault, Veeam, Avamar, HPDP.
  • Administered Commvault backup policies, schedules, storage targets, and retention settings.
  • Managing Backup Device/tool Upgrade, New Patch deployments.
  • Provide L3 Support of backup Failure troubleshootings.
  • Configuring DB backups on commvault for MSSQL Backups, Oracle Backups..
  • Customer Management- handling & closing critical escalations, preparing RCA on key escalations, driving pro-active measures understanding criticality of customer environment, quarterly review of implementation & service delivery.
  • Working on Problems in the environment, Change Activities.
  • Providing Technical consultation to the Peer engineers for critical and escalated issues.
  • Provinding support for VAPT assesment on Backup devices and provide the Fix for the VA's.
  • Writing technical and process documents / Knowledge-based articles and share with the team.
  • Collaborated with cross-functional teams to ensure a cohesive approach to meeting client expectations.

Storage and Backup Admin

Tata Consultancy Services
09.2019 - 08.2022
  • Managing L2 & L3 Backup Tasks for Commvault, Avamar, Veeam.
  • Managing Backup operational Tasks, Device Upgrade, Backup Failure troubleshooting.
  • Configuration and implementation of Agent based backups, VM Backups, NDMP Backups on Commvault, Avamar & Veeam.
  • Creating and Managing datasets, Retention policy.
  • AVAMAR Virtual Deployments, Virtual Data domain deployments, Virtual accelerator deployments, Proxy deployments.
  • Configuring and managing NDMP backup for VNX and Unity Devices.
  • Handling Avamar and Data Domain Replication.
  • Avamar and Data Domain upgrades.
  • Working on BMR and file level restore using VM Backups.
  • Understanding of VMWare, Hyper-V, Windows and Linux OS.
  • Configuring SQL Backups, Oracle Backups using ddboost on Data domain
  • Managing and creating NAS servers, Managing, and creating CIFS(SMB) & NFS shares
  • Managing quotas, e-Archives using ISILON SMB shares.
  • Perform Unity and VNX code upgrades.
  • Managing PPDM.
  • Implemented proactive measures and conducted quarterly reviews of service delivery.
  • Providing Technical consultation to the Peer engineers for critical and escalated issues.
  • Writing technical and process documents / Knowledge-based articles and share them with the team.

Customer Service Engineer

Wipro Limited (InfoTech Division)
07.2014 - 03.2019
  • Client: Idea Cellular
  • Project Name: EMC VNX 5100 & 5300 installation, initialization, firmware up gradation.
  • Client: MTNL, Vodafone, Bharti Airtel Ericson
  • Project Name: EMC VNX 5200 installation, initialization, firmware upgradation
  • Client: NIC
  • Project Name: Configuration of Storage, Host mapping & SAN switch Zoning
  • Client: Nokia
  • Project Name: Migration from Clariion to VNX
  • Creating and managing the process for support and service delivery.
  • VNX1/VNX2/VNXe /ESRS Gateway V3/Unity: Installation, implementation, management and troubleshooting hardware/software.
  • Symmetrix DMX-4 /VMAX3 series/Recover point: Installation & hardware troubleshooting.
  • Power on of VMAX, initial configuration for both like IP configuration, SetupVerify, Bin file loading.
  • Enginuity upgrade for VMAX, Monitoring of Symmetrix using solution enabler and unisphere for VMAX.
  • Host Integration with Windows, Solaris, Linux OS.
  • Replication Techniques management and implementation – Mirror View synchronous and asynchronous, Snap View, SAN Copy.
  • Upgrading the Flare code on VNX series EMC. Disk firmware upgrade on EMC VNX Storage.
  • VNX Series VNX 5100, 5300, 5500 and 5700 Block & Unified.
  • VNX2 Series VNX5200, 5400, 5600, 5800 & 8000 Block &Unified.
  • Migration from Clariion to VNX using SAN copy.
  • DAE upgrades in VNX series.
  • Hard and Soft Zoning of Brocade SAN switches.
  • Implementation of EMC Networker 9.2 in HA with RHEL 7 (Pacemaker) cluster.
  • Configuration of Standalone server, VM Backups using vProxy, MSSQL DB Backup with Windows HA Cluster , IBM DB2 Backup with Linux cluster on Data Domain using DD Boost.
  • Configuration of the Clones schedule for all the backups over the Physical tape.
  • Support, installation & configuration of Mid-range, Entry level& high-end servers.
  • Working with Wipro Limited (InfoTech Division), Gurgaon.
  • Role: Customer Service Engineer
  • Period: July 2014 to March 2019.
  • Major Project Details at Wipro:

Education

Graduation (B.Tech) - Information Systems

BITS PILANI
04.2001 -

Diploma - Electronics & Communications

Govt. Polytechnic
04.2001 -

Matriculation - HBSE
Haryana

Diploma - Electronices & Communications

Govt. Polytechnic
Manesar

Matriculation -

H.B.S.E
Haryana

Diploma - Electronics & Communications

Govt. Polytechnic
Manesar
04.2001 -

Skills

  • Backup Tools: Commvault, Veeam, HPDP, Networker,PPDM
  • EMC Avamar, IDPA
  • EMC Data Domain, HPE StoreOnce, HPE StoreEasy, IBM Tape Library
  • Netapp Storage, EMC ISILON, EMC VNX, EMC Unity

Customer Experinece/Projects

BFSI Customers : Oriental Bank of Commerce.

Telecom Customers : Airtel,Aircel, Ericsson, MTNL, BSNL, Siemens.

Manufacturing Customers : Electrolux, ELi Lilly


Certification

EMC ISM V3

Personal Details

  • Father’s Name: Mr. Surender Kumar
  • Marital Status: Married
  • Nationality: Indian
  • Language Proficiency: English and Hindi

Disclaimer

I hereby declare that above information is correct to the best of my knowledge and belief.

Timeline

Backup Consultant

AnantRaj Cloud Pvt. LTd.
06.2024 - Current

Associate Consultant

HCLTECH
08.2022 - 05.2024

Storage and Backup Admin

Tata Consultancy Services
09.2019 - 08.2022

Customer Service Engineer

Wipro Limited (InfoTech Division)
07.2014 - 03.2019

Graduation (B.Tech) - Information Systems

BITS PILANI
04.2001 -

Diploma - Electronics & Communications

Govt. Polytechnic
04.2001 -

Diploma - Electronics & Communications

Govt. Polytechnic
04.2001 -

Matriculation - HBSE

Diploma - Electronices & Communications

Govt. Polytechnic

Matriculation -

H.B.S.E
Naveen JangraBackup Consultant