Naveen Jinarali
Belagavi
Summary
Jira Administrator with 2+ years of hands-on experience, including on-site support at HDFC Life Insurance (Mumbai). Adept at managing and optimizing Atlassian tools (Jira, Confluence, Bitbucket) to improve workflows, team collaboration, and service delivery. Proficient in Jira Service Management (JSM), eazyBI, Tempo Timesheets, Xray, ScriptRunner, and REST API integrations. Experienced in creating custom reports, automations, and providing user training and technical support.
Overview
3
3
years of professional experience
Work History
Jira Administrator
Padah Solutions Pvt. Ltd
Bengaluru
05.2023 - Current
- Managed Jira Cloud and Data Center instances, enhancing performance and reliability.
- Designed and implemented custom workflows and automation rules using Jira Automation and ScriptRunner.
- Created dashboards and eazyBI reports for leadership visibility and operational tracking.
- Provided user support, training, and documentation to boost Jira adoption and usability.
- Integrated Jira with Xray for test management and Tempo Timesheets for time logging.
- Supported Bitbucket integration while managing user roles and project permissions.
Design Engineer & Jira Support Engineer
Intelizign Engineering Services
Bengaluru
12.2021 - 04.2023
- Delivered Jira support by managing configurations, task assignments, and custom dashboards.
- Designed renders with KeyShot for product and marketing teams.
- Streamlined project workflows using Jira to enhance team productivity.
Education
Bachelor of Engineering - Mechanical Engineering
KLE College of Engineering
Chikodi, India08.2021
Skills
- Jira Administration: Custom Workflows, Screens, Schemes, Issue Types, Fields, Permissions
- Jira Service Management (JSM): SLA Configuration, Customer Portals, Request Types
- Automation & Scripting: Jira Automation, ScriptRunner (Groovy), Jira REST API
- Reporting & Dashboards: JQL, eazyBI Reports, Custom Dashboards
- Test & Time Management: Xray, Tempo Timesheets
- Integrations: Confluence, Bitbucket, CI/CD Tools
- Platforms: Jira Cloud, Jira Data Center
Languages
- Kannada
- English
- Hindi
TOOLS & TECHNOLOGIES
- Jira | JSM | Confluence | Bitbucket | ScriptRunner | REST API | Xray | Tempo Timesheets | eazyBI | JQL | Agile | Scrum | CI/CD Tools
Personal Information
Hobbies: Traveling to explore new places and cultures., Bike riding for adventure and relaxation., Cooking and experimenting with new recipes.
Timeline
Jira Administrator
Padah Solutions Pvt. Ltd
05.2023 - Current
Design Engineer & Jira Support Engineer
Intelizign Engineering Services
12.2021 - 04.2023
Bachelor of Engineering - Mechanical Engineering
KLE College of Engineering
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