Naveen Kumar

• Managed setup of billing for Google Ads accounts to ensure accurate payment methods and billing profiles.
• Handled end-to-end processes of generating invoices, distributing them accurately, and reconciling accounts.
• Resolving billing inquiries and disputes promptly, while maintaining positive client relationships.
• Collaborated with finance and sales teams, aligning billing processes with organizational objectives.
• Stayed updated on Google Ads billing policies and implemented necessary changes for compliance.
• Transaction monitoring and analysis.
• Managed team of on-boarded candidates while providing support.

Developed strong understanding of online safety practices, content policies, and legal considerations in content moderation. Keen eye for detail and ability to promptly identify and remove inappropriate or harmful content.

• Verified authenticity of YouTube accounts to facilitate monetization, contributing to increased revenue generation.
• Prevented termination of monetized accounts and terminated fraudulent ones, ensuring integrity of the platform.
• Evaluated content based on audio, video, and image criteria, maintaining high quality standards.
• Assessed video quality and content, ensuring compliance with platform guidelines.
• Disseminated policy-based information to clients enhancing their understanding of platform regulations.
• Handling a team of 20 members which are newly onboarded on production floor.