Naveen Kumar
Associate Lead Software Engineer
Bangalore/Bengaluru
Summary
Dynamic Associate Lead Software Engineer with 9 years of experience in high-pressure environments, dedicated to delivering exceptional technical support and enhancing customer satisfaction. Recognized for strong organizational abilities and a customer-centric approach, complemented by proven expertise in project management and team leadership. Adept at fostering collaboration within teams to drive project success and exceed client expectations. Committed to leveraging technical knowledge and leadership skills to contribute effectively to innovative software solutions.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Associate Lead Software Engineer
Temenos
07.2020 - Current
- Working as an Associate Lead Software Engineer at Temenos. Technical support for the LMS, which provides banking solutions to the world.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Led a team of software engineers to successfully complete projects within deadlines, ensuring high-quality end products.
- Reduced system downtime by proactively monitoring performance metrics and applying necessary optimizations or fixes when needed.
- Troubleshot complex issues swiftly under pressure while maintaining clear communication with affected parties.
Consultant
Capgemini
10.2015 - 04.2020
- Having 2 years of work experience in ASP.NET and 2.5 years in .NET support.
- Identified areas of improvement for clients' operations, implementing targeted solutions to increase productivity.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Education
B.Tech/B.E. - Computers
Anna University
Chennai04-2015
Class XII -
VVMHS
Muthur,Tamil Nadu05-2011
Class X -
SSV Matric Hr Sec School
Sivagiri,Tamil Nadu01.2009
Skills
Net
SQL Server management
Incident Management
Change process facilitation
ITIL
Problem Management
Release Management
Production Support
Technical leadership
LMS
Banking - Collection
Troubleshooting and resolution
Timeline
Associate Lead Software Engineer
Temenos
07.2020 - Current
Consultant
Capgemini
10.2015 - 04.2020
B.Tech/B.E. - Computers
Anna University
Class XII -
VVMHS
Class X -
SSV Matric Hr Sec School
LANGUAGES KNOWN
Tamil
English