Naveen Kumar Chiyeti
BUSINESS DEVELOPMENT
Anantapur
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Supply & operations , Dealer Sales & Channel Sales professional with nearly 8+ years of experience across various industries like HMCL Dealers , Insurance & Hospitality industries, Educational Sector.
Overview
10
10
years of professional experience
1
1
Language
Work History
Senior Area Manager - Expansion
LEAD (Leadership Boulevard Pvt Ltd)
10.2022 - Current
- Knowing The Market Potentiality, Working On Expansion, Taking Right Directional actions for Building Market Expansion with new Adding Schools, Knowing the Competition Market And Analysis the Pulse Of Reality Needs For The School Owners, Understanding Team Needs and Ensuring Right Product Which Suits for the School Situation By Taking Right Inputs from School Owners, Taking and drive decisions across offline demand, Supply, CX with the right balance, Driving revenue by ensuring all Products which Company Have Like PEARSON,LEAD CORE, FOUNDATION, PINNACLE+,AND PROPEL By Giving Equal Importance, Meeting with owners to solve for complex owner issues / painful owners and resolve any escalations, Managing assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively, Planing for Moth Targets And Also Need Maintain YTD Focus, Managing all Portfolio School Owners and Building Strong Relationship with Them Continuously, Taking Care of All Teacher Training's , Orientations And Parent Orientation at School Level, Understanding the Teacher Needs And Guiding Them in Right Way Of Educational Path To Provide Good Quality Education For Each And Every Children of a Class at school Level
- Established strong relationships with key clients, driving customer satisfaction, and retention.
- Conducted regular competitive analysis to stay ahead of industry trends, adjusting strategies accordingly for sustained success.
- Managed conflict resolution among team members, improving cooperation within the workforce substantially.
- Led regional sales meetings to discuss progress, evaluate strategies, set goals collectively, increasing motivation levels significantly.
- Spearheaded cross-functional teams in launching new products, resulting in greater market penetration.
- Boosted team performance by implementing effective communication and collaboration strategies.
- Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Area Business Manager/Reginal Operations & Supply Manager
OYO HOTELS AND HOMES PVT LTD
06.2018 - 10.2022
- Achieve highest take from the assigned portfolio of owners by managing the relationship, issue resolution and owner alignment on key issues, Taking necessary actions for inventory control and ensure constant SRNs availability across the assigned portfolio, Drive actions and initiatives to win back properties which have gone in sold-out, by speaking with the owner and resolving owner issues, Deploy R&M and other resources at the property to win-back KB rooms and sold-out properties, Ensuring rev-par at the property by solving for perfect SMART inputs through owner alignment and internal coordination e.g., No restrictions - UMC/LID, prepaid, floors, presence of OTA handles, low 3C etc, Taking and drive decisions across offline demand, Supply, CX with the right balance, Driving revenue by ensuring all bookings are being billed in the OYO tab and no booking is slipping or being misappropriated by the PM/Owner, Meeting with owners to solve for complex owner issues / painful owners and resolve any escalations, Managing assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively, Ensuring cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster, Managing daily operations of various SMART hotels and ensure adherence all OYO Operational Procedures and guidelines, Ensuring the local legal terms are well adhered, especially with regard to Foreign Travelers & Guest ID proofs
- Ensure the correct restrictions are in place on the web/app and work with cross functional teams to drive this, Planing for emergency situations & dealing these with minimal cost impact- Water, Electricity, Staff Shortage, shifting etc., Managing all CID/Shifting cases across the property clusters to ensure guest experience is not hampered
- Delivered consistent revenue growth by executing targeted marketing campaigns tailored to specific client needs.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Negotiated contracts with new clients, securing favorable terms while maintaining company profitability guidelines.
- Built collaborative internal relationships between departments such as marketing operations finance that supported achievement of shared objectives fostered positive working environment.
Sales and Service Manager
Hero Motocorp Ltd./ Dealer
12.2016 - 06.2018
- To manage and drive the market share in order to attain market leadership in territory allocated within the Region Dealers, through growth, in terms of Sales, revenues, market share, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms, Plan implementation of sales strategies to Complete Dealer Targets, better penetration and enhance competitive position, Dealer & ARD's engagement & development strategies to drive loyalty and retention, Responsible for Dealer & ARD's Targets in terms of Sales growth in Lats FY Year business for the territory allocated, Increase the Sales base through acquisition in new Models, as well as a Old Model And Non Moving AT ARD's Points, Account planning & drive sales of New products through the ASC partner teams, Set goals and targets for the Dealers, ARD's & ASC's and monitor the performance of the team, Managing All Service Operations Of Dealer And Ard Points, Actively Doing Campaigns For New Models & Bike Rides And Add Presentation, Rural Activities, Sales Campaigns, Attractive Offer Bonanza Settings, Planning And Guiding Team Managers Towards Their Goals And Targets Of Dealer, Associating With ARD AND ASC Owner's For Better Planning Sales And Actively Solving Their Funding Issues For Better Participation
Branch Service Manager
Honda Motorcycle & Scooter India Pvt. Ltd /Dealer
05.2015 - 12.2016
- To execute high quality Service: indicated by preparation and organization of the Service Staff, customer development, personal rapport, fact based (key message) selling Riders, use of promotional materials, and customer commitment to Genuine products, Effectively utilize knowledge of Genuine products and promotional plans in achieving sales & Service objectives, Use current knowledge of competitors' products and promotions to more effectively, Prepare and submit all required reports in the format and time required into The Company Portal, Responsible of PRIMARY, SECONDARY Of Parts Sales And Supply, To Ensure Availability, Visibility of the Genuine Products At Customer Bay and Customer Laung, Responsible of RETURN ON INVESTMENT to all Distributors, Responsibility Of Spare Parts Sales And Supply In All Pharameters, And Correct Supply For Service Bays, Responsilibity of FC & FI Supervisors On Behafe Of Quality Control In Service Bay, One-on-One training of Parts AND Service Departments to develop business understanding & sales/Service capability, Monthly target setting for each Advisor/ Supervisor/ Parts Manager
- Mentored junior employees in professional development opportunities, helping them advance their careers within the organization.
- Conducted regular audits of branch activities, ensuring compliance with regulatory requirements and company policies.
- Developed strong relationships with clients, fostering loyalty and trust while driving business growth.
Service Advisor
MAHINDRA & MAHINDRA
01.2012 - 02.2013
- To handle multiple Customers over different scale of business and Pitching The Sale, Responsible for planning, deploying and executing business plans and driving sustainable sales capability, To Follow up Sales Calls And Converting lead to Sale, To be instrumental in resolving market challenges and ensuring incremental business, Completing Sales Individual Targets And Reaching the goals, Explainning and demonstrating the demo of product to the customer and brefing the features of the model for conerting better sale
Education
B.TECH-MECHANICAL -
Nova Engineering College, JNTU KAKINADA
DIPLOMA-AUTOMOBILE ENGINEERING - undefined
KADIRI, A.P, SBTET BOARD
Skills
Accomplishments
- Conferred with several Excellence Awards, Selling Star Awards and Best Performer Awards for excellent performance.
- Successfully increased Dealer Growth from 1200 UNITS to 2400 UNITS steered an initiative to increase the Dealer Growth & share done MNP through a different scheme
- Got Best Award For Manager Sales IN AP by Selling Highest Unit Product Sales Of Achievers In South-Zone
- WON RAFTAAR 4.0 CONTEST WINNER IN HERO SERVICE FOR SOUTH ZONE
- Winner of BEST SERVICE PERFORMANCE AWARD IN HERO SERVICE A.P
- Received Award For Best Area Business Manager In Operations For Q3 A.P
- Appreciation From CBO For Achieving 130% Pan India Operations TargetsIn Jan20
- Received Appreciation From Hub Head For Achieving Top In Walk-in For A.P Feb20
- Being TOP 5 In PAN India KRA Achievement March20
- Received Rolling Trophy For JAN/FEB/MAR21 Milestone & Highest Recruitment For Region
- Received TOP BDM Award From CEO Of OYO HOTELS & HOMES
- Winner in CLASH Of TITLE Award In March22 Topper In Sowe2
Roles And Responsibilities
- Responsible for generating (P&L) Revenue through Dealer partners & retailer Teams.
- Develop and manger efficient Distribution networks for sales.
- Monitoring sales team performance, analyzing data, periodical forecasting and reporting to the superiors.
- Responsible for sales & Operations promotion activities and work site activities to increase visibility.
- To build a network of channel partners to supply products (FMCG) to retail stores.
- Drove rigorous efforts towards enhancing Revenue generation, Width & Depth of the Outlets, Availability & Visibility, Team Bonding & Team Building, and Relationship Management with all the Patrons.
Personal Information
- Location Preference: Anywhere AP, Bangalore & HYD
- Date of Birth: 05/13/95
- Marital Status: Married
Graduate Training
- SOUTHWESTERN RAILWAY, VIJAYAWADA, A.P, TRAINEE PROJECT (AIR BRAKES IN LOCOMOTIVES), APR-JUN16
- M.G.BAUTOMOBILES, ANANTAPUR, A.P, TRAINEE & ADVISOR, MAR-AUG12
Disclaimer
I Hereby Declare that the Details Furnished above by me are true to the Best of My Knowledge and Genuine.
Timeline
Senior Area Manager - Expansion
LEAD (Leadership Boulevard Pvt Ltd)
10.2022 - Current
Area Business Manager/Reginal Operations & Supply Manager
OYO HOTELS AND HOMES PVT LTD
06.2018 - 10.2022
Sales and Service Manager
Hero Motocorp Ltd./ Dealer
12.2016 - 06.2018
Branch Service Manager
Honda Motorcycle & Scooter India Pvt. Ltd /Dealer
05.2015 - 12.2016
Service Advisor
MAHINDRA & MAHINDRA
01.2012 - 02.2013
B.TECH-MECHANICAL -
Nova Engineering College, JNTU KAKINADA
DIPLOMA-AUTOMOBILE ENGINEERING - undefined
KADIRI, A.P, SBTET BOARD
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