Naveen Kumar Daharwal
Fort
Summary
14+ years experienced professional specializing in Learning & Development, Instructional Designing, Training Management, Content Management, Policies & Procedures, and Learning Management System. Currently serving as Specialist – Client Delivery, FinTech at Nasdaq. Proven track record of introducing AI innovations and driving initiatives for enhanced productivity and improved quality. Strong analytical skills combined with excellent communication, interpersonal, team-building, and problem-solving abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Specialist – Client Delivery
Nasdaq
08.2019 - Current
- Content Development- Developing eLearning module in Articulate Storyline for Clients and Partners
- LMS Management – Managing all the Learning Portal and LMS for company which includes Talent LMS, Thinkific, Udemy, Talent LMS and Intuition platform
- Project Management- Managing Learning Projects, update content on various sites, Course Catalog designs, and Program design with the help of Marketing team
- Microlearning – Design Content using AI for short duration and Impact learning
- Classroom Training – Conducting Training on Calyps for Clients and partner
- Marketing :- Design eLearning and Training Catalogues
- Certification Management: -Managing end to end Certification Program, including Question upload, Proof reading, registration and reporting
- Establishes a content review and governance process to improve the quality and consistency of training content
Assistant Manager
Nomura
12.2017 - 08.2019
- Compliance Training Administration- Managing Compliance Training projects via CSOD, managing stakeholders, content development and looking over all Compliance training administration activity
- Curriculum Development – Designing curriculum for New Joiners and for refresher training, Content review as per changing business environment
- Global Compliance: - Assisting Global Compliance training team with launch of learning initiatives
Assistant Manager
BNP Paribas
08.2014 - 11.2017
- Process Point of Contact - Majorly coordinated with onshore Compliance Team clients located in UK, US Europe and APAC for launch of Training program
- Content Development- Developed CBT for various Compliance modules on AML, MiFID, KYC
- LMS Management:- SCORM upload, testing, rollout and dashboard reporting
- Process Migration, SOP Creation - Migrated Training and Personal account dealing processes initially from London as part of the pilot process
- Prepared the SOP’s for the process and update them regularly
Assistant Manager II
ICICI Bank
11.2010 - 07.2014
- Team Management- Managing training team and ensuring all the sessions are conducted as per training calendar
- Preparing Training Budget for various zone
- Risk assessment as per Balance score card for retail branches
- Created learning modules for functional trainings / refresher trainings
- End to End content development for Retail Assets and Retail liabilities for Branch Banking
- Developed video based training module, script writing
- MIS, Reporting - Daily & Monthly reports, high level & detailed level process maps, operational excellence, etc
Education
Post Graduate Diploma - Instructional Designing
Symbiosis University (SCDL)
09.2014
Post Graduate Diploma - Banking
Manipal University
11.2010
B.E - Electronics and Communication
RGPV University
06.2008
H.S.C (12th) -
01.2003
S.S.C (10th) -
01.2001
Skills
- Instructional Design
- Content Management
- LMS Management
- Stakeholder management
- Team management
- Project/Resource Management
- Training Project Management
- Dashboard reporting
- Vendor Management
- Collaborator
- Communicator
- Planner
- Change Agent
- Team player
- Thinker
Certification
- Certified Learning and Development Manager, AON, 2024
- NISM certification in Risk management in securities market, 2016
- NSE’s Certification in Financial Markets (Distributor’s Module)
- AMFI-Mutual Fund (Basic) Module
Accomplishments
- Received appreciation awards in Calypso Technology for delivering projects in record time
- Star of the Bank- Rewarded in 2014 by ICICI Bank for going that extra mile
- Bravo Award- Received Bravo award under individual category
- Client Appreciation
- Product Development - Won first prize in Product development at ICICI Bank in year 2010
Languages
- English
- Hindi
Hobbies and Interests
- Dancing
- Playing Cricket
- Listening Music
Personal Information
- Date of Birth: 05/24/86
- Marital Status: Married
Projectshighlighted
- Launched Certification Program, Design Framework for Certification Program, Proof reading, Question selections, Handling feedback and queries to make it more robust.
- Migration of Trainings project, Migrate training projects from London Office, Meeting with SME’s to understand requirement and develop framework, Validation of SLA, SOP, taking approvals on the same.
- New joiner Training Certification, Annual assessment in the form of a mega online test, which includes around 30000 employees, Ensuring proper assignment of online test according to their profile.
- Content Management, Develop, manage, and evaluate training materials, programs, and courses, Developed Epiplex modules, Creation of Micro elearning in for of short interactive videos, Keeping track of all the latest version.
- Training Management – CBT and ILTs, Designing & implementation of various trainings and tracking of all completions for all the regions, Publishing dashboard to all the regions to ensure all employees are compliant as per training requirement, New joiner Training affirmation and assignments.
- LMS Management, Managing all the learning activities through LMS portal, Managing Udemy and Intution Portal, Training Administration.
Timeline
Specialist – Client Delivery
Nasdaq
08.2019 - Current
Assistant Manager
Nomura
12.2017 - 08.2019
Assistant Manager
BNP Paribas
08.2014 - 11.2017
Assistant Manager II
ICICI Bank
11.2010 - 07.2014
- Certified Learning and Development Manager, AON, 2024
- NISM certification in Risk management in securities market, 2016
- NSE’s Certification in Financial Markets (Distributor’s Module)
- AMFI-Mutual Fund (Basic) Module
Post Graduate Diploma - Instructional Designing
Symbiosis University (SCDL)
Post Graduate Diploma - Banking
Manipal University
B.E - Electronics and Communication
RGPV University
H.S.C (12th) -
S.S.C (10th) -
Similar Profiles
Margaret IsaacsMargaret Isaacs
Senior Director of Payroll at NasdaqSenior Director of Payroll at Nasdaq
Sana KhanSana Khan
QA Test Specialist at NasdaqQA Test Specialist at Nasdaq
Dennis GuerraDennis Guerra
Senior Operations Analyst at NasdaqSenior Operations Analyst at Nasdaq