Naveen Kumar Domala
Secunderabad
Summary
Highly accomplished and results-driven Store Manager with over 10 years of experience in the retail industry. Proven ability to manage and motivate a team of 20+ employees, develop and implement strategies to increase sales and improve customer satisfaction, and effectively manage inventory and financial performance. Committed to providing exceptional customer service, maintaining a safe and compliant work environment, and ensuring the efficient and profitable operation of the store.
Overview
14
14
years of professional experience
Work History
Store Manager
Reliance Trends
Hyderabad
03.2024 - Current
- Managed a team of 25 employees, providing training, motivation, and performance evaluations to ensure operational efficiency.
- Successfully managed inventory levels, reducing shrink by 10% and improving product availability.
- Monitored financial performance, including sales, expenses, and profitability, and implemented cost saving initiatives.
- Collaborated with other departments, including marketing, operations, and human resources, to achieve company goals.
- Adhered to all safety and compliance regulations, ensuring a safe and healthy work environment.
L&D FT Trainer
Reliance Trends
Hyderabad
02.2023 - 03.2024
- Conducted Onboarding sessions to Orient new staff members about Company policies and procedures.
- Worked collaboratively across reliance formats with various stakeholders to deliver comprehensive effective training sessions.
- Planning accordingly for Store visits on daily basis and delivering trainings to the team members.
- Training on Customer service, Selling skills, Buddy training and Company SOP content training deliveries.
Department Manager
Reliance Trends
Hyderabad
02.2020 - 02.2023
- Lead and Manage a team of 15 employees in the department, ensuring that all tasks are completed efficiently and on time.
- Creating Monthly and weekly report's and maintenance.
- Collaborated with other department to ensure smooth flow of operations across multiple teams.
Sales Executive
Lenskart
Hyderabad
04.2019 - 02.2020
- Developed strong relationships with customers to understand their eyewear needs.
- Conducted product demonstrations to showcase features and benefits of eyewear solutions.
- Collaborated with team members to optimize inventory management and product displays.
Customer Service Associate
Spencer's Hyper market
Hyderabad
06.2012 - 04.2019
- Assisted customers with inquiries and product information.
- Maintained store cleanliness and organized merchandise displays.
- Engaged customers through friendly communication and product recommendations.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
Education
MBA - Finance and Marketing
Kommuri Pratap Reddy Institute Of Management
Hyderabad, TelanganaB.com - Finance
Sardar Patel Degree College
Hyderabad, TelanganaIntermediate - CEC
Ssri Ramabadra Junior College
Hyderabad, TelanganaSSC -
New Madhu High School
Hyderabad, TelanganaSkills
- Inventory Management
- Team management
- Compliance adherence
- Training delivery
Languages
English
Advanced
C1
Hindi
Advanced
C1
Telugu
Proficient
C2
Marriage status
- Unmarried
Address
- 11-3-483 New Ashok nagar Parsigutta, secunderabad
Timeline
Store Manager
Reliance Trends
03.2024 - Current
L&D FT Trainer
Reliance Trends
02.2023 - 03.2024
Department Manager
Reliance Trends
02.2020 - 02.2023
Sales Executive
Lenskart
04.2019 - 02.2020
Customer Service Associate
Spencer's Hyper market
06.2012 - 04.2019
MBA - Finance and Marketing
Kommuri Pratap Reddy Institute Of Management
B.com - Finance
Sardar Patel Degree College
Intermediate - CEC
Ssri Ramabadra Junior College
SSC -
New Madhu High School