Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Languages
Personal Information
Timeline
Generic

Naveen Kumar .J

Bangalore

Summary

Seeking challenging middle level assignments in Logistics &Supply chain Operations with a growth-oriented organization.

A dynamic professional with 10 years of rich experience in Customer service, Logistics operations with key focus on top line profitability while ensuring optimal utilization of resources. Well versed with various freight forwarding services as well as having advance knowledge of customs policies & procedures in respect with export, import clearances. Exposure in handling export/ Import operations. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail-oriented attitude.

Overview

17
17
years of professional experience

Work History

Cargo Warehouse Agent

WFS(Bengaluru) Pvt ltd QATAR OPERATION
10.2020 - Current
  • Qatar Airways system updating procedure: Cargo Acceptance, Documentation, Export manifests.
  • Cargo loading in CROAMIS with assigning Pallets & containers.
  • Build-up, breakdown, courier, documentation of cargo.
  • Handling special cargo (Perishable, dangerous goods, live animals, valuable goods, etc.
  • Updating of FWB, Sending of FWB.
  • Preparing Unit weight statement.
  • Sending messages from CROAMIS system like QRT, PER, FFM, SCM, UCM ext.
  • Preparing the NOTOC for PER, DG.
  • All ULD related messages (UCM SCM & LUC) are transmitted as required.
  • Monitor GCA pre-alerts to ensure same is uplifted on booked flights.
  • Checking the shipment when inaccuracies or errors were found. Resolve these errors or other related problems and changed the manifest or accounting records.
  • Re-booking of offloaded shipments.
  • Follow ups on feedbacks for shipment discrepancy, tracking & proof of delivery.
  • Follow ups on non-delivery of cargo.
  • Any cargo and mail discrepancies on arrivals are notified & proper action to be taken.
  • Acceptance of import cargo, AWB Delivery & collection of DO charges.
  • Amendments for short shipments in customs.
  • Filing IGM, EGM to customs & taking care of inward of the flight.
  • Checking booking status & advising to customers.
  • Sending CAN copy on shipment arrival.
  • Having proper account for all Qatar straps received from a particular flight, inclusive of other Airline straps. in and out.
  • Preparing the reports like Daily, weekly, Monthly.
  • Maintaining the ULD register.
  • Maintaining the DO register.
  • Updating CTM’s on hand to sales team.
  • Preparing Revenue report. Post flight report.
  • Excellent leadership skills.
  • Good communication skills with an attention to detail.
  • Ability to handle numerous responsibilities.
  • Availability to work when needed. Weekends, nights, holidays.
  • Pro-active, self-starter who is able to work independently.
  • Strong outgoing personality, with the ability to motivate others.
  • Exceptionally focused, flexible, organized, detail oriented.

Clearance Support Admin, Import and Export Customs Clearance

FedEx Express Corporation
Bangalore
03.2011 - 11.2019
  • Track shipments & coordination for custom clearance.
  • Report preparation i.e. MIS, weekly, monthly & others as requested by management.
  • Audit of pending shipment courier / cargo.
  • Coordination with CHA and other vendors for smooth workflow.
  • Query resolution of customer, origin and internal office.
  • Knowledge of customs clearance procedure, documentation.
  • Knowledge courier and cargo clearance.
  • Vendor management & procurement of stationery.
  • Supports the manager/team leader in the achievement of short-term sort targets & deadlines by working in any area of the sort to perform assigned activities in accordance with established working methods.
  • Includes preparation of the work area, conducting of procedural checks, completion of paperwork, updating of systems, relaying specific work instructions & priorities to a small team.
  • Participates as a sort team member by performing the timely & correct loading/offloading of trucks & ULDs, scanning & sorting packages using established working methods & complying with relevant P&P.
  • Managing responsibility for Operations, its quality, accuracy, timeliness and completeness.
  • Working effectively within teams or individually, proactively identifying and resolving problems.
  • Worked on several Search Engines like Google, Bloomberg, Factiva, Hoovers etc.

Senior Executive

Jeena & Company
07.2008 - 03.2011
  • Documentation of all Airways bills in system.
  • Handling of air cargo operation activities, both incoming and outgoing consignments.
  • Have relevant knowledge in taking inventory and updating system and handling all inward and outward transaction of cargo and handling local delivery dispatch.
  • Supervising the subordinate to make sure cargo operation runs smoothly with documentation work.
  • Random check of cargo for weight, packing condition and dangerous goods, etc.
  • Handling airline and CHA quires and complaints.

Education

Bachelor of Commerce -

Dr Ambedker Evening collage
Bangalore
01.2008

Skills

  • Cargo documentation
  • Purchase order management
  • Effective communication
  • Vendor management
  • Freight handling
  • Customer service
  • Time management

Hobbies and Interests

  • Cricket
  • Football

Disclaimer

I hereby declare that the above given information is true to the best of my knowledge and belief. I am a dynamic, adaptive and positive team player with good interpersonal skills, strong loyalty and self-motivation.

Languages

  • English
  • Hindi
  • Kannada
  • Tamil

Personal Information

  • Father's Name: K. Jayaprakash
  • Date of Birth: 02/04/86
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married (separated)
  • Religion: Hindu

Timeline

Cargo Warehouse Agent

WFS(Bengaluru) Pvt ltd QATAR OPERATION
10.2020 - Current

Clearance Support Admin, Import and Export Customs Clearance

FedEx Express Corporation
03.2011 - 11.2019

Senior Executive

Jeena & Company
07.2008 - 03.2011

Bachelor of Commerce -

Dr Ambedker Evening collage

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Naveen Kumar .J