Naveen Kumar
Loan Manager
Bengaluru
Summary
Dedicated and ambitious professional with 2 years of experience in loan processing, customer service and business development seeking a challenging role that leverages my skills and knowledge to drive business growth, enhance customer satisfaction, and contribute to the organization's success, while continuing to develop my expertise and advance my career.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Loan Manager
Nomad Credit
Bengaluru
03.2025 - 06.2025
- Advised and guided over 300 students in selecting suitable education loan options from international lenders such as Prodigy Finance, Mpower Finance, Leap Finance, and Earnest, based on eligibility and repayment capacity.
- Managed 200+ loan applications end-to-end, from initial inquiry, documentation, to approval, and disbursement, ensuring a smooth and transparent process.
- Coordinated with bank executives via calls and emails to track loan application statuses, address delays, and ensure a smooth, timely loan process for students.
- Collaborated with internal teams, including the Indian Cosigner department, to streamline backend operations and enhance student support.
- Maintained detailed CRM records through consistent follow-ups, exceeding monthly sales, and conversion targets.
Business Development Executive
Bhanzu
Bengaluru
12.2024 - 02.2025
- ● Maintained and updated client information in the CRM daily, ensuring accurate and current records throughout the B2C process.
- ● Managed both outbound and inbound calls, addressing client inquiries and providing solutions to enhance customer satisfaction, driving lead conversion.
- ● Interacted with potential leads via email and WhatsApp, offering detailed course information and responding to queries to generate interest and facilitate enrollment.
- ● Effectively converted leads into trial class attendees, explaining course offerings and addressing concerns, leading to successful enrollments.
- ● Maintained strong client relationships through effectively communicating course benefits, assisting prospects throughout the decision-making process, and driving revenue by converting leads into enrolled students.
Financial Officer
WeMakeScholars Edtech Pvt Ltd
Hyderabad
06.2023 - 09.2024
- Company Overview: WeMakeScholars is an edtech startup, the current market leader in the education finance segment, and is working with 14+ public and private banks, as well as NBFCs.
- I have facilitated students' access to their abroad education loans and scholarships by collaborating with prominent banks and NBFCs in India, including SBI, BOB, Axis Bank, ICICI Bank, IDFC Bank, HDFC Credila, and others.
- I have simplified the education loan application process by coordinating with students and parents, screening loan applications, guiding students on required documentation, and working with bank executives for seamless processing.
- Also resolved student queries, managed the entire loan process, from eligibility assessment to loan sanctioning, and assisted them until the repayment tenure.
- During this period, I have also worked as a Sales Executive for Auxilo Finserv Pvt Ltd, where I have examined loan applications, interviewed applicants, assessed them with credit managers, finalized loan applications, and supported students with negotiations until the repayment tenure. During my experience as a loan executive, I have completed a 1 Crore disbursement in just 60 days.
Education
Master of Business Administration - HR & Logistics
Bharathiyar University
Coimbatore 01.2021 - 01.2023
Bachelor of Commerce - Computer Applications
Dr.G.R.Damodaran College of Science
Coimbatore 01.2017 - 01.2020
Skills
- Excellent Communication Skills
- Microsoft Office
- Customer Relationship Management
- Market Research and Product Knowledge
- Effective time management
- Dedicated team player
Accomplishments
- Achieved 2nd place in the WeMakeScholars Premier League, earning a cash prize of ₹3,000, for receiving positive feedback and reviews from more than 150 students for navigating them in loan process across various platforms like Google, LinkedIn, and Quora.
- Successfully assisted students and processed over 700 loan applications, achieving more than 250 loan approvals in just six months, which significantly contributed to the team's growth.
Certification
Entrepreneurship Development Small Scale Enterprises Enterprise Resource Planning
Hobbies
Painting and Gardening
Declaration
I hereby declare that the information presented in this resume is true and accurate to the best of my knowledge. I assure you that my experience, skills, and qualifications meet the requirements of the job and I am committed to making a positive contribution to the organization.
Timeline
Loan Manager
Nomad Credit
03.2025 - 06.2025
Business Development Executive
Bhanzu
12.2024 - 02.2025
Financial Officer
WeMakeScholars Edtech Pvt Ltd
06.2023 - 09.2024
Master of Business Administration - HR & Logistics
Bharathiyar University
01.2021 - 01.2023
Bachelor of Commerce - Computer Applications
Dr.G.R.Damodaran College of Science
01.2017 - 01.2020
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