Naveen Kumar P
Bangalore
Summary
Transport Manager with expertise in coordinating and overseeing all transport operations for safe and efficient delivery of goods. Strong leadership skills, adept at team management and maintaining high customer service standards. Proven ability to streamline processes for improved productivity and cost-effectiveness, resulting in enhanced logistics efficiency and increased client satisfaction.
Overview
21
21
years of professional experience
Work History
Transport Manager
Jones Lang LaSalle
09.2014 - Current
Transport Manager
Cushman & Wakefield
11.2013 - 08.2014
Transport Manager
Jones Lang LaSalle
08.2012 - 07.2013
Transport Manager - Accenture
Jones Lang LaSalle
07.2003 - 07.2012
- Provide the leadership support to the Transport Management team on client site
- In charge of transport operations at Accenture-BDC7(previously BDC4) &VMware Software India Private Ltd
- Managing a transport team of 30 employees
- Responsibilities include training, directing, leading and overseeing the operations & billing team of the organization to support Transportations
- Managing fleet of 350 cabs and 80 shuttle vehicles for safe and efficient mode of Employee Transportation
- Managing premier cabs for foreign senior leadership clients, transport arrangements for outing and events
- Ensure transport vendor compliance as per contractual terms of Accenture
- Verification of Transport vendor bills on a monthly and consistent basis
- Manage, review and approval of transport plans
- Responsible for internal and external audits
- Conducting open forums with drivers, vendors, and transport team which enables to understand their concerns better
- Responsible for conducting town halls \ open forum with employees
- Supervising, managing, directing, entire outsourced transport team
- Investigating, resolving and reporting transport issues related to employees and vendors to the stake holders
- Compliance check for all vehicles as per the contract
- Overall vendor management
- Providing safe and comfortable transport service
- Responsible for taking care of vehicle allocation and deployment
- Carrying out supervisory responsibilities in accordance with the organizations transport policies
- Responsible to ensuring that the team delivers a quality of service to all the employees
- Generation of various MIS reports (daily, weekly and monthly)
- Some of the reports: - Vendor compliance, Vendor penalty report, Transport dashboard, On time arrival dashboard, Cab attendance/adherence report, Escort utilization report, Vendor score card, Vehicle Occupancy report, No Show Reports
- Contribution towards process improvements at Accenture
- Constantly maintained 96%+ of on time arrival as agree in the SLA with the business for BDC4&7 facilities
- Tracking female employee who are availing cab facility between 20:00 hrs
- To 07:00 hrs
- To make sure all the female employees have reaches home safety
- Introduction of platforms in BDC 4 to enable employees to identify the drop cabs at the time of departures
- Implemented the process of issuing drivers ID cards have been issued by transport ops team to prevent unauthorized drivers entering into Accenture premises
- Implemented medical checkup camps for drivers to ensure medical fitness of drivers in our fleet
- Projects on safety week
- Projects on CIWG
- Appraised for the training manual made from the India leadership
- Standardized the training process for driver and escorts
- Approved with PAN India level
- Contribution towards process improvements at VMware Software Pvt.Ltd
- Structured the transport policy
- Implemented platform system for the cabs
- Revised the entire system of reports and the approval structure
- Streamlined level of organization in transports operations
- Finalization of RFP and contract process with vehicle vendors
- Streamlined the billing process
- Contribution towards process improvements at Thomson Reuters
- Structured the transport policy on frequent basis to optimally use the company processes and resources
- Partnering with a service provider a new software on transport technology was designed and customized to be user friendly, with safety features and cost optimization
- Implementation of LCD screen at transport desk to display drop details and other transport related information-A carbon Footprint Initiative
- Finalized RFP and contract process with the transport vendors post in-depth research in the market in most cost-efficient criteria
- Managed and resolved all the internal and external audits successfully
- Streamlined and automated the billing process
- Cost Savings by implementing defined grid Km for cab billing in place of minimum guaranteed kilometers which was followed historically at site
- Successfully managed seamless transition from Kilometer to trip module operations post resistance by certain vendors drawing appreciation and recognition by the client for the efforts
- Liaised with the leadership and stakeholders on removal of day transportation through cab facility (Door drop/pick) and replacing with shuttle services (from Hub locations well connected to public transport) resulting in drastic cost reduction to the company’s revenue which were appreciated and recognized by the client leadership
- Implemented shuttle rationalization at regular junctures wherever there was a scope of reduction or optimizing shuttle vehicles as a result additional cost saves where achieved
- Held frequent BU meetings and connects with respective teams to understand the performance on the services rendered and ensured a quick resolution on any open points
- Managed transportation for CSR projects, company related events and senior leadership visits seamlessly
- Organized and conducted regular drivers training on Safety and Security aspects
- Trainings were conducted by trainers such as Assistant Commissioner of Police and Employee Health & Safety specialists
- Trained team members on the required roles, goals and processes of the company and clearly apprised and documented their performance on quarterly basis
- Subsequently mentored the individual to stay in the organization for a long time with nil attritions
- Formulated the process of COVID EHS safety measures for employees in cabs as a new normal
- Analysis done for various options /proposals related to COVID 19 operations post employee return to office
- Realigned the entire transport operations post relocating our office in a short duration of a month due to an exigency in a cost-effective mode
- Worked on scope of introduction of EV Cabs to achieve sustainability
- Frequent orientations and reports shared to business as an awareness on the impact of no shows to the company resources and towards sustainability thereby reducing the no shows significantly
- High Skills in resolving escalations and addressing /convincing the leadership on process improvements and proposals made, gaining high confidence level with business
- Regular meetings held with the transport vendors to review their performance on real time and vendor score card shared accordingly on monthly basis
Education
SSLC -
PUC -
Baldwin Methodist College
BangaloreBSC -
Baldwin Methodist College-Bangalore University
BangaloreSkills
- Fleet Management
- Route Optimization
- Driver management
- Transportation Regulations
- Safety regulations implementation
- Cost control and tracking
- Route Planning
- Contract Management
- Continuous Improvement
- Policy Development
- Freight Management
- Cost Control
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
Roles And Responsibilities
- Provide leadership support to the Transport Management team on client site.
- In charge of transport operations at Accenture-BDC7 (previously BDC4) & VMware Software India Private Ltd.
- Managing a transport team of 30 employees.
- Responsibilities include training, directing, leading and overseeing the operations & billing team of the organization to support Transportations.
- Managing fleet of 350 cabs and 80 shuttle vehicles for safe and efficient mode of Employee Transportation.
- Managing premier cabs for foreign senior leadership clients, transport arrangements for outing and events.
- Ensure transport vendor compliance as per contractual terms of Accenture.
- Verification of Transport vendor bills on a monthly and consistent basis.
- Manage, review and approval of transport plans.
- Responsible for internal and external audits.
- Conducting open forums with drivers, vendors, and transport team which enables to understand their concerns better.
- Responsible for conducting town halls/open forum with employees.
- Supervising, managing, directing, entire outsourced transport team.
- Investigating, resolving and reporting transport issues related to employees and vendors to the stakeholders.
- Compliance check for all vehicles as per the contract.
- Overall vendor management.
- Providing safe and comfortable transport service.
- Responsible for taking care of vehicle allocation and deployment.
- Carrying out supervisory responsibilities in accordance with the organization's transport policies.
- Responsible to ensuring that the team delivers a quality of service to all the employees.
- Generation of various MIS reports (daily, weekly and monthly).
Personal Information
- Father's Name: D.P.Prem Kumar
- Marital Status: Married
Timeline
Transport Manager
Jones Lang LaSalle
09.2014 - Current
Transport Manager
Cushman & Wakefield
11.2013 - 08.2014
Transport Manager
Jones Lang LaSalle
08.2012 - 07.2013
Transport Manager - Accenture
Jones Lang LaSalle
07.2003 - 07.2012
SSLC -
PUC -
Baldwin Methodist College
BSC -
Baldwin Methodist College-Bangalore University
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