Summary
Overview
Work History
Education
Skills
STRENGTHS
KEY ACHIEVEMENTS
Timeline
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NAVEEN KUMAR S

NAVEEN KUMAR S

Bangalore

Summary

Results-driven leader with proven success at Spinny, achieving 20% revenue growth through strategic planning and P&L management. Expertise in process optimization and team leadership, enhancing operational efficiency and customer acquisition. Recognized for expanding market share and increasing turnover while fostering cross-functional collaboration.

Overview

14
14
years of professional experience

Work History

City Head

Spinny
Bangalore
01.2025 - Current
  • Led retail, refurbishment & supply operations across six city hubs, achieving a 25% turnover increase.
  • Managed P&L of $250 million, driving 20% year-over-year revenue growth through strategic planning.
  • Ensured 98% stock availability and reduced vehicle allocation time by 30%.
  • Expanded market share by 20% using precise forecasting techniques and strategic analysis.
  • Implemented targeted marketing strategies, increasing customer acquisition by 35% and conversion rates by 22%.
  • Directed a cross-functional team of over 120 employees, including Hub and Relationship Managers.
  • Enhanced cost efficiency, improving margins from CM2 to EBITDA+ by 3% through process optimization.
  • Collaborated with over 10 stakeholders to boost revenue by 20%, streamlining logistics and partnerships.

City Sales Lead

Spinny
Bangalore
10.2023 - 12.2024
  • Drove operational management and sales performance across city hubs.
  • Launched four new hubs, recruiting and mentoring over 100 employees.
  • Increased car procurement from 400 to 1,100 monthly through strategic initiatives.
  • Maintained No. 1 sales position pan-India via consistent growth and process enhancements.
  • Managed high-performance hub with P&L responsibility of $ 50 million, overseeing 100+ team members.
  • Reduced customer car returns from 30 to 5 per month, saving ₹15 million monthly.
  • Optimized operations for a 24% boost in sales efficiency and customer satisfaction.

Hub Sales Manager

Spinny
Bangalore
08.2020 - 09.2023
  • Managed $30 million P&L, driving revenue growth and operational efficiency.
  • Oversaw sales operations while enhancing hub performance.
  • Led team of 25 members, including Relationship Managers and Delivery Consultants.
  • Increased sales efficiency by twenty percent through optimized processes.
  • Designed training programs that improved team productivity from seventy-five to 270 monthly deliveries.

Senior Service Advisor

Maruti Kalyani Motors
Bangalore
01.2014 - 05.2019
  • Managed customer service and support operations
  • Increased customer retention by 35% through personalized service and complaint resolution
  • Assisted in developing service packages, boosting aftermarket revenue
  • Mentored junior service advisors, improving team performance and efficiency

Service Advisor

Mahindra
Bangalore
01.2011 - 12.2013
  • Delivered customer service in the automotive sector
  • Provided exceptional customer service, ensuring strong client relationships and repeat business
  • Conducted vehicle inspections and provided accurate service estimates, coordinating with the parts department for timely repairs

Education

MBA - Marketing And Operations

Karnataka
Karnataka
01-2015

Skills

  • Strategic planning and execution
  • Data analysis
  • P&L management
  • Sales and marketing strategies
  • Team leadership and mentoring
  • Process optimization
  • Customer acquisition and retention
  • Cross-functional collaboration
  • Market analysis and forecasting

STRENGTHS

  • Sales and Operations Management
  • Strategic planning, leadership, process optimization, and team mentoring.

KEY ACHIEVEMENTS

  • Sales and Operational Excellence
  • Increased revenue by 20%, reduced TAT by 40%, and boosted margins by 3%. Managed a $250M P&L with 20% YoY growth. Established 4 hubs, mentored 100+ staff, and cut car returns by 83%, saving ₹15M/month. Ensured 98% stock availability.

Timeline

City Head

Spinny
01.2025 - Current

City Sales Lead

Spinny
10.2023 - 12.2024

Hub Sales Manager

Spinny
08.2020 - 09.2023

Senior Service Advisor

Maruti Kalyani Motors
01.2014 - 05.2019

Service Advisor

Mahindra
01.2011 - 12.2013

MBA - Marketing And Operations

Karnataka

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NAVEEN KUMAR S