MS office And CRM
NAVEEN KUMAR T
Branch Sales Manager
Bellary
Summary
Dynamic Branch Sales Manager with a proven ability to deliver exceptional customer service and drive consultative sales. Demonstrates a strong track record of cultivating loyal customer relationships that generate recurring revenue, complemented by over 8 years of progressive experience in enhancing store effectiveness through strategic policy development and implementation. Recognized as a top performer for consistently setting territory sales records and adept at leading teams of up to three members. Possesses outstanding sales and negotiation skills that contribute to achieving ambitious business objectives.
Overview
8
8
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Branch Sales Manager
Axis Bank
09.2022 - 09.2025
- Resolved customer complaints to maintain high level of satisfaction.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Managed branch sales, customer service, finances and recordkeeping.
Priority Relationship Manager
AXIS Bank Ltd
09.2022 - 12.2024
- Maintained up-to-date knowledge of industry trends, regulations, products, and competitor offerings to stay ahead in the market.
- Tracked performance metrics regularly to ensure individual targets were achieved consistently throughout the year.
- Negotiated favorable terms for clients on loans, mortgages, or other financial products by leveraging strong rapport with partner institutions.
- Assisted in training junior relationship managers, sharing best practices and offering guidance when needed.
- Conducted comprehensive reviews of client accounts to identify areas for improvement or potential risks.
- Developed sales strategies for targeted client segments, resulting in increased revenue and customer satisfaction.
- Built strong referral networks through community involvement and professional partnerships, driving new business growth.
- Streamlined internal processes to increase efficiency within the priority banking team.
- Contributed positively towards the development of a healthy work culture that fostered teamwork and collaboration.
- Managed a portfolio of high-value clients, ensuring their needs were met and expectations exceeded.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Verified customer identity and reviewed documentation for accuracy.
- Reconciled customer accounts and balanced daily transactions.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Explained account terms and conditions to customers.
- Maintained customer records and updated account information.
Associate key Relationship Manager
ICICI Prudential life insurance Co Ltd
04.2017 - 08.2022
- Consistently met and exceeded the target assigned by the Organization, recognized as a top performer for 5 and half years in the role.
- Driving and motivating the branch staff along with bank SP, logging in application sourced, through operation department.
- Approach walks in customers in Bank and sell life insurance, Fixed deposits, home loan, personal loan, gold loan, and opening accounts and passing leads to the Bank staff.
- Tapping the right database of the branch and ensure authentic documentation.
- Build relationship with the business partners (Bank staff) and ensure the team targets are met effectively.
- Ensuring that customers are well informed of the product features sold through Bank
- Ability to assess Business opportunities and valuation of sales parameters with sound knowledge of various Life insurance products, Banking products and Market dynamics.
- A skilled Relationship Manager with knowledge of various life insurance activities and Banking activities.
- Strong team player constantly working towards maximum productivity with exceptional consensus building negotiation and interpersonal skill, analytical mind comprehensive problem detection/solving abilities.
Education
MBA - Finance&Marketing
Acharya institute of Management and Science
Bangalore01.2017
B COM - undefined
GFGC college
Sandur01.2015
INTERMEDIATE - undefined
Govt Boys PU college
Sandur01.2012
MATRICULATION - undefined
Govt school
Bandri01.2010
Skills
- Product knowledge training
- Team development
- Compliance management
- Accounts Receivable
- Sales consultant
- Loan analysis
- Profit enhancement techniques
- Client retention
- Marketing strategy development
- Client engagement strategies
- Employee retention
- Meeting sales targets
- Team Training
- Customer-focused technical support
- Staff development
Certification
Diploma in social marketing
Accomplishments
- Got OSCAR for LIFE insurance top performance in 2022-23
- Got Two-time SMART sales manager 2024-2025
- Got selected GRAND GALA NIGHT in life insurance drive 2024-25
- Got bana achievers award for best performance in 2018-19
- Got awarded for Best solutions seller in life insurance products 2018-19
Software
SOFTWARE
- Microsoft Office
- Outlook
Section name
Place: Bellary
Timeline
Priority Relationship Manager
AXIS Bank Ltd
09.2022 - 12.2024
Branch Sales Manager
Axis Bank
09.2022 - 09.2025
Associate key Relationship Manager
ICICI Prudential life insurance Co Ltd
04.2017 - 08.2022
B COM - undefined
GFGC college
INTERMEDIATE - undefined
Govt Boys PU college
MATRICULATION - undefined
Govt school
MBA - Finance&Marketing
Acharya institute of Management and Science