Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Naveen Mahore
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Naveen Mahore

New Delhi

Summary

Dynamic Project Manager with a proven track record at HCLTech, excelling in technical project management and risk mitigation. Adept at optimizing vendor relationships and enhancing client service, I consistently deliver high-quality results on time. My strong prioritization skills drive project success, ensuring alignment with organizational goals and stakeholder satisfaction.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Project Manager

HCLTech
Noida
12.2025 - Current
  • Led cross-functional teams to deliver complex projects on time and within budget.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Developed and maintained project plans, timelines, and status reports for stakeholders.
  • Achieved project deadlines through effective time management and prioritization. without sacrificing build quality or workplace safety.
  • Coordinated resource allocation and budgeting to optimize project outcomes and minimize costs.
  • Implemented risk management strategies to identify potential issues and mitigate impacts.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Streamlined communication processes among team members, improving collaboration and ensuring efficient project execution.
  • Facilitated stakeholder meetings to clarify project goals and align them with organizational objectives.
  • Analyzed project performance data to drive continuous improvement initiatives across teams.
  • Established best practices for project documentation and reporting standards, enhancing consistency and clarity across teams.
  • Managed projects from procurement to commission.

Project Manager

BT eServ India Pvt. Ltd.
Gurugram
03.2022 - 11.2025
  • Managed full project lifecycle from initiation to closure.
  • Managed LAN, WAN, and SD-WAN projects across multiple sites throughout all project phases: initiation, planning, execution, monitoring, control, and closure.
  • Utilized Portfolio Project Management tool (PPM - Clarity PPM) to manage project timelines and resources, enhancing project visibility and stakeholder communication.
  • Developed comprehensive project plans encompassing communication strategies, stakeholder management, and risk mitigation, ensuring seamless deliverables while considering dependencies, risks, and issues.
  • Oversaw day-to-day project activities and personnel, ensuring project deliverables adhered to schedules and cost parameters.
  • Created, supervised, and tracked project components, including Project schedules, Detailed project plans, Project scope statements, Cost estimates, Resource plans, and Risk and issue logs, as well as producing status reports.
  • Collaborated closely with implementation teams, architects, and end customers to identify and deploy practical network solutions.
  • Managed internal vendors and third-party vendors to ensure deliverables met customer expectations.
  • Established project baselines by defining Scope, Schedule, and Budget, alongside customer acceptance criteria.
  • Monitored service level agreements (SLAs) to maintain compliance with customer expectations.
  • Presented technical changes in Change Advisory Board (CAB) meetings.
  • Held regular review meetings involving internal and external stakeholders to track progress against agreed-upon baselines and devised contingencies to address uncertainties.
  • Orchestrated periodic meetings to drive continuous improvement initiatives, streamline processes, and foster team empowerment in a dynamic environment.
  • Contributed to design processes by identifying vulnerabilities such as SPOFs and validating Bill of Materials (BOM) with technical teams.
  • Oversaw requirements gathering and collaborated with Technical Design Architects (TDA) to facilitate implementation team efforts.
  • Successfully managed project deployment, ensuring services were prepared for use and coordinating user acceptance or sign-off to formally conclude projects.

Senior Analyst - Projects

Orange Business Services
Gurugram
03.2007 - 03.2022
  • Managed service delivery to clients, aligning with contract requirements and achieving prescribed service levels.
  • Managed customer ordering operations, ensuring alignment with business plans and objectives.
  • Monitored project statuses daily to ensure timely completion. and ensured timely completion through close monitoring.
  • Oversaw deliverables within each 8-hour shift, necessitating efficient planning, prioritization, distribution, control, delivery, and performance enhancement.
  • Thoroughly validated requests based on essential parameters, including LAN services, APs, Routers, Switches, IP telephony, and internet services.
  • Ensured adherence to Service Level Agreements (SLAs) for all provided services.
  • Provided support to Project Managers by facilitating internal order placements and purchase orders.
  • Collaborated with cross-functional teams, contributing to the design of long-term process goals.
  • Worked closely with change managers and actively participated in Change Advisory Board (CAB) meetings.
  • Implemented effective backup mechanisms and maintained proactive communication with customers.
  • Proficiently utilized the SNOW tool along with various other tools to efficiently process customer requests.

Education

B. Com - Accounting & Business Management

MLB Arts & Commerce Autonomous College
Gwalior, India
07-2002

Post Graduate Diploma - Tourism Management

Indian Institute of Tourism & Travel Management
Gwalior, India

Skills

  • Technical project management
  • Risk management
  • Vendor management
  • Client service management
  • Order processing
  • Inventory management
  • Prioritization and scheduling
  • Time management

Certification

  • Project Management
  • Planning and Forecasting
  • Problem Solving and Escalation Management

Personal Information

  • Title: Project Manager
  • Date of Birth: 10/16/80
  • Nationality: INDIAN

Timeline

Project Manager

HCLTech
12.2025 - Current

Project Manager

BT eServ India Pvt. Ltd.
03.2022 - 11.2025

Senior Analyst - Projects

Orange Business Services
03.2007 - 03.2022

B. Com - Accounting & Business Management

MLB Arts & Commerce Autonomous College

Post Graduate Diploma - Tourism Management

Indian Institute of Tourism & Travel Management
Naveen Mahore