Naveen N
IT Infrastructure engineer
Bengaluru
Summary
Dynamic professional dedicated to driving sustainable business growth through the cultivation of resilient teams and strategic partnerships. Expertise in fostering a positive work environment that harmonizes productivity with a vibrant culture, enhancing overall performance and employee well-being. Proven ability to manage multiple priorities effectively while maintaining a positive attitude, demonstrating reliability and organization in every task. Committed to embracing additional responsibilities to achieve team objectives and contribute to collective success.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Infrastructure Technical Spesalist
Koch Business Solutions
08.2024 - Current
- Leading the teams responsible for designing and deploying network, security, and hosting platforms for global clients.
- Develop a capability vision that aligns with the company’s goals and involves customers.
- Review and manage project allocations based on criticality to ensure they meet agreed timelines.
- Collaborate with global teams to address process gaps, and find automation opportunities.
- Build high-performing teams by offering opportunities and coaching tailored to their natural strengths.
- Provide timely feedback on identified gaps, and offer actionable improvement steps.
- Ensure resource costs are recovered through project deployments.
- Developed strategic plans that aligned infrastructure initiatives with business objectives, driving organizational growth and technology adoption.
- Led cross-functional teams to deliver infrastructure projects on time, enhancing operational efficiency across multiple departments.
- Raise awareness and proactively identify infrastructure issues that could affect performance through customer-centric discussions.
- Actively participate in product roadmaps, and identify opportunities beneficial to customers in terms of performance and risk assessment, including cost savings.
- Built the metric dashboard to attain the desired outcomes with project delivery, ensuring the projects had a review system and transparency in deliverables, thus holding the team accountable with the highest level of ownership.
- Led several major acquisitions across chemical and electronic products.
Senior Network Engineer
Koch Business Solutions
11.2022 - 08.2024
- The interface between business and project management is essential to understand the requirements more like a solution architect and to guide in the initial phase of the demand requests.
- Design and build the network infrastructure for globally located customers.
- Coaching and guiding the team in project deliveries, upskilling knowledge, and creating a more inclusive environment to achieve a high-performing team.
- Ensuring the successful delivery of the projects and completing the handoff with necessary user testing.
- Led the design and implementation of scalable network architectures to optimize performance and enhance security protocols.
- Developed and maintained comprehensive documentation for network configurations, ensuring compliance with industry standards and improving troubleshooting efficiency.
- Collaborated with cross-functional teams to assess network needs, resulting in tailored solutions that improved connectivity and user satisfaction.
- Mentored junior engineers, providing guidance on best practices in network management and fostering a culture of continuous improvement.
Lead Consultant,
ITC Infotech
09.2019 - 10.2022
- Global Network Solutions: Develop and implement global LAN, WAN, WLAN, network security and cloud solutions for itc infotech customers, with expertise in Riverbed and Cisco technologies palo alto fortigate
- Enterprise Network Design: Experienced in designing and deploying enterprise and data centre networks, with strong knowledge of Cisco routers, switches, firewalls, and wireless solutions.
- Technical Proficiency: Skilled in Layer 2 and Layer 3 technologies, VPN and security infrastructures, including Cisco ASA and Palo Alto devices, as well as Cisco Prime, ISE, and wireless controllers.
- Wireless Planning and Support: Plan and deliver wireless solutions for banking and enterprise sectors, conduct site assessments, and provide technical support to address challenges.
- Training and Development: Deliver WAN/WLAN technical training to improve team capabilities, and engage in process improvements to enhance delivery.
- Security and Integration: Integrate Cisco ISE with Active Directory for security, and have a working knowledge of Aruba solutions and hardware development.
- Client engagement and proposals: Anticipate client needs, align solutions with delivery capabilities, and manage bid content for RFP processes.
- Developed and executed strategic roadmaps for technology upgrades, improving system performance and user satisfaction.
- Mentored junior consultants, fostering skill development and ensuring adherence to project timelines and quality standards.
- Led cross-functional teams to design and implement infrastructure solutions, enhancing operational efficiency and service delivery.
Senior Network Security Engineer
Alshaya Group
12.2017 - 09.2021
- Network Management: Oversee the planning, design, implementation, and operation of the company's network, managing global network engineers for logical configuration across managed services.
- Project Lifecycle Management: Handle the full project lifecycle, from scope definition to sign-off, including change management for global customers across the Middle East, Africa, Russia, and Europe.
- Technical Expertise: Practical knowledge in stack switching, router installation, and firewall migration, and configuration.
- Device and Infrastructure Management: Manage Cisco IOS upgrades and configurations for routers and access points, using tools such as BMC Remedy, GPS, and Secure CRT.
- Wireless Solutions: Configure access points and WLCs, implement QoS settings on client routers, and coordinate for circuit provisioning and network changes.
- Team Leadership: Coordinate internationally for smooth project transitions, and manage team performance, focusing on key performance areas and customer ease.
- Performance Improvement: Schedule management meetings to review network installation success, derive plans to enhance success rates, reduce costs, solve team issues proactively, and generate performance reports.
- Led the design and implementation of advanced security protocols, significantly enhancing the organization's network security posture.
- Developed and executed incident response plans, effectively minimizing downtime and protecting sensitive data from breaches.
- Conducted comprehensive vulnerability assessments and penetration testing, identifying critical risks and implementing timely remediation strategies.
- Collaborated with cross-functional teams to integrate security solutions, ensuring compliance with regulatory standards and organizational policies.
Network Security Engineer
Appistoki
03.2017 - 12.2017
- Provide data center support for Alshaya Networks.
- Work in a 24/7 centralized network management team for Wipro’s LAN/WAN, and client networks, using tools like Banner, email, and NMIS. Execute protocol and parameter changes on Cisco equipment.
- Implement LAN configurations across various network areas.
- Support network infrastructure with daily monitoring, client liaison, and troubleshooting.
- Handle call logging, provide first and second line support, perform basic troubleshooting, escalate issues, and coordinate with service providers and global telecoms for link outages.
- Developed comprehensive security protocols that enhanced network integrity and minimized vulnerabilities across multiple systems.
- Implemented advanced threat detection tools, improving incident response times and safeguarding sensitive data effectively.
- Led cross-functional teams in the execution of security audits, identifying risks and reinforcing compliance with industry standards.
- Mentored junior engineers on best practices in network security, fostering a culture of continuous improvement and knowledge sharing.
Network Engineer
Eagle SofTech Solutions
01.2010 - 02.2017
- Implemented advanced threat detection tools, improving incident response times and safeguarding sensitive data effectively.
- Developed comprehensive security protocols that enhanced network integrity and minimized vulnerabilities across multiple systems.
- Led cross-functional teams in the execution of security audits, identifying risks and reinforcing compliance with industry standards.
System Administrator
Sha Shib Collage of Engineering
03.2006 - 12.2009
- Managed network infrastructure, ensuring optimal performance and reliability to support academic and administrative operations.
- Implemented security protocols and monitoring systems, significantly reducing vulnerabilities and protecting sensitive data.
- Administered user accounts and permissions, streamlining access management and enhancing user experience across the organization.
- Provided technical support and training to faculty and staff, fostering improved technology utilization and troubleshooting efficiency.
Education
B Com - Commerce
Alagappa University
Chennai, India06-2014
PUC - Science Education
Govt Junior Collage
Chickballapur03-2005
SSLC -
PPHS
Chickballapur03-2003
Skills
Transformational Leadership
Building Capability Vision & Strategy
Building Global strategies
Problem Solving
Technical/Leadership Mentorship
Customer Engagements, business focused
Partnership with Technology vendors
undefinedCertification
CCNA
Accomplishments
- Led a global SDWAN refresh across 600+ sites, valued at $18M, handling resourcing strategies, vendor engagement, and troubleshooting, while managing challenges in vendor relations, technical resources, finance negotiations, and providing leadership updates up to the CIO level.
- Oversaw critical business acquisitions and divestitures globally, valued at up to $8 billion.
- Spearheaded security transformation efforts, developing long-term strategies to add value for the business and teams.
- Identified redundant tools, prevent renewals and achieving cost savings which also includes resource optimization.
- Facilitated technical growth for several individuals, helping them recognize their strengths and increase contributions.
- Transitioned and transformed new clients from WITO to in-house management, providing necessary hardware upgrades and handing over to the service management team.
- Played a key role in a seamless data center migration, ensuring no business disruption.
- Planned, designed, and implemented an Aruba WLAN solution across 100+ sites, upgrading the network to the latest standards under tight deadlines.
About me
18 years of IT experience with hands on enterprise network planning, designing. Leading technology teams that support diverse global businesses, delivering reliable and secure infrastructure solutions. Proven experience in handling global orgs in different sectors, Telecom, Airlines, Banking, Finance & Governing bodies, Electronics, Consumer, Crude oil, Automobiles.
Area of Expertise
- Technical Acumen: Deep knowledge in network architecture, security and hosting platforms in Infrastructure.
- Leadership: Leading the Global teams in Infrastructure Project deliveries, project/resource management, Product roadmaps & Technical leadership.
- Financial Management: Participation in program budgeting discussions and managing them effectively.
- Team Development: Proven ability in mentoring and developing high performing teams.
- Automation Coach: Mentoring the teams to optimize workflows through automation, fostering skills development and process efficiency.
- Value Driven Mindset: Built the outcome focused initiatives for long term value.
certificates
· Certified in the CCIE Security and data center. (Jan 2009 - Jul 2012)
· Forcepoint firewall certified. Forcepoint University (Aug 2021 - Sep 2021)
· FortiGate firewall Certified. FortiGate (Jul 2021 - Aug 2021)
Timeline
Infrastructure Technical Spesalist
Koch Business Solutions
08.2024 - Current
Senior Network Engineer
Koch Business Solutions
11.2022 - 08.2024
Lead Consultant,
ITC Infotech
09.2019 - 10.2022
Senior Network Security Engineer
Alshaya Group
12.2017 - 09.2021
Network Security Engineer
Appistoki
03.2017 - 12.2017
Network Engineer
Eagle SofTech Solutions
01.2010 - 02.2017
System Administrator
Sha Shib Collage of Engineering
03.2006 - 12.2009
B Com - Commerce
Alagappa University
PUC - Science Education
Govt Junior Collage
SSLC -
PPHS