Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NAVEEN NYOLIWALA

NAVEEN NYOLIWALA

Siliguri

Summary

Dynamic store owner with over 13 years at Mahabir Mobile Shoppe, excelling in sales strategy and customer service. Achieved significant revenue growth through innovative marketing and strong vendor relationships. Proven leader with exceptional communication skills, fostering a loyal customer base and enhancing team performance through effective training and support.

Overview

13
13
years of professional experience

Work History

Store Owner

Mahabir Mobile Shoppe
Siliguri
01.2012 - 01.2025
  • Successfully operated and managed a wholesale and retail mobile store for over 13 years, maintaining a steady stream of repeat customers, and a strong community reputation.
  • Oversaw day-to-day store operations, including sales, procurement, inventory control, vendor coordination, and team supervision.
  • Negotiated with multiple suppliers and distributors to ensure cost-effective procurement while maintaining product quality and variety.
  • Delivered excellent customer service, including personalized product recommendations, and prompt after-sales support (repairs, warranty claims, troubleshooting).
  • Increased store revenue through targeted promotional activities, seasonal campaigns, and word-of-mouth marketing strategies.
  • Supervised a team of 4 to 6 staff members, providing training on sales techniques, product knowledge, and customer handling.
  • Implemented inventory and billing systems to streamline operations and reduce stock discrepancies.
  • Adapted to changing market trends by updating product lines and embracing new technology in mobile gadgets and accessories.
  • Cultivated relationships with customers to promote repeat business.

Education

Bachelor of Business Management -

Jain University
Bangalore
01.2012

Skills

  • Sales & Marketing
  • Customer service
  • Sales strategy
  • Basic Computer Literacy
  • Strong Communication Skills
  • Leadership

Languages

English, Hindi

Timeline

Store Owner

Mahabir Mobile Shoppe
01.2012 - 01.2025

Bachelor of Business Management -

Jain University

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NAVEEN NYOLIWALA