Summary
Overview
Work History
Education
Skills
Websites
Technical Proficiency
Accomplishments
Professional Highlights
Software
Certification
Timeline
Hi, I’m

NAVEEN RAI

Leader Product Management
BANGALORE,Karnataka
NAVEEN RAI

Summary

Strategic Product Management Leader with 18 years of experience leading New Product Development and managing the entire Product Life Cycle - strategy and supporting implementation of innovative products for unique niches. Creative strategic planner with product value and impact assessment prowess. End-to-end product leader successful bringing products from inception to rollout with efficiency and speed. Deliberate Product Leader with creativity in big-picture product implementation for more than 10K+ Clients across (North America and Europe) region. Research and strategic product planning expert through collaborative leadership and customer polling. Dynamic and adaptable roadmap leader for delivery of highly successful products with projected market demand and company growth as guiding principles. Currently working with Altimetrik India Private Limited as a Senior Manager (Product and Industry Practice). H1B Visa Ready (Petition approved, ready for stamping). A Certified Scrum Product Owner – CSPO. Expert in Product Management - New Product Development / Feature Enhancements / Integrations. Expertise in developing/managing Web and Mobile (iOS/Android) based Software Solutions in B2B and B2C, Cloud Based ERP, System Integration (APIs) and SaaS (Software as a Service) Products. As a Product Manager - Have formulated Product Vision and Product Strategies to drive Customer's Success. Have defined the complete Product Roadmap and currently own the Product Backlog. Expert in Requirement Management – Writing User Stories, Acceptance Criterion, Requirement Backlog Management (Product/Sprint), Use Case/Business Workflow chart, BRD, Functional Specification and BPM (Business Process Modelling). Expert in Project Management - Agile/Scrum Framework. In-depth knowledge and experience of complete SDLC – Software Development Life Cycle. As a Project Manager - Performing client facing roles with responsibilities such as project delivery/release, project estimation, project scheduling, risk mitigation, presentation of various reports, review of delivery artifacts and quality assurance. Possessing excellent leadership, interpersonal, communication & negotiation skills with proven abilities in team management, customer relationship management & effective crisis management. Have been successfully delivering Mission-Critical and Complex Software Projects in the field of – Cloud Based ERP System, Process Automations, End-to-End Integrations (Including Customers/Third Party Agency/Vendors), Adjudications, Legal, Compliance and Operations.

Overview

18
years of professional experience
1
Certification
2
Languages

Work History

Altimetrik India Private Limited

Senior Manager (Product and Industry Practice)
11.2021 - Current

Job overview

  • As a Senior Manager leading the Product Management Team and currently owning the entire Product Roadmap
  • Defining the Product Strategies and executing the Product Backlog
  • Successfully increased the revenue by 20% : Launched some revolutionary products on Gosite Platform such as - ‘Google Business Messages', ‘Uberall Integration' and ‘Thumbtack Integration'
  • Successfully achieved the target of 80% processes to be run on ‘Agile'
  • Achieved 90% Cost Savings by attaining 40% Automation Coverage on QC Tests
  • Led the team on Discovery / Requirement Gathering and built a strong Product Backlog - Conducted various interview sessions with Client and End-Users; conceptualized the Product and did ‘Prototyping' with the Engineering team by creating UI/UX Modeling, Mock API testing etc
  • Defined the MVP and Prioritized the features (including Production Bugs) which resulted in Team being able to knock out more than 600 production bugs (Sev-1,2,3) in 12 months
  • Demonstrated Innovative thinking by building Products and Features which helped Enterprise and Small & Medium Businesses in - Facilitate automated yet personalized communications, Provide a mobile-friendly storefront where your customers can book services, Allow multiple payment options including credit card, mobile, and text-to-pay, Request payments and reviews from the palm of your hand
  • Instrumental in getting successfully on-boarded more than 3000 SMBs and at around 100 Enterprise Customers on Gosite Platform in the period of 1 Year
  • Received appreciation from Company CEO and Chief Product Officer for back-to-back successful launches on a record time
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.

XORIANT

Product Manager
04.2021 - 11.2021

Job overview

  • As a Product Manager of Platform for the Cloud Based ERP System - Led the team to build a ‘Centralized Access Control' System which also served as a – User Management, Group Management and Identity Management system
  • Built the functionalities to support features such as - SSO, Authentication and Authorization
  • Led the Cross functional Teams for the successful rollouts of the Product which required extensive coordination with Stakeholders of – Product, Development, QC, Release, Support, Sales and Customer Success Management (Account Managers).
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Coordinated project planning and execution with team members and team leads.

HARMAN (A SAMSUNG Company)

Product Manager
09.2014 - 03.2021

Job overview

  • As a Product Manager of ‘Enterprise Advantage' (Flagship Product of Client – ‘First Advantage' in Background Screening Domain) defined and owned the Product Roadmap
  • As a Product Manager led the team of Product Owners/Business Analysts of Operations and Walmart PODs
  • Formulated Product Vision and Product Strategies
  • Led the Team in developing/managing Web based Software Solutions, System Integration and SaaS (Software as a Service) Products
  • Led the Team in Process Automations, End-to-End Integrations (APIs) (Including Customers/Third Party Agency/Vendors).
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Coordinated project planning and execution with team members and team leads.

HCL Technologies

Business Manager
08.2012 - 05.2013

Job overview

  • Led the team as a Business Manager
  • As a Product Owner, successfully coordinated between the Client (Yahoo! – Editors, Product Managers, and Product Marketing Managers) and offshore development team
  • Successfully implemented AGILE methodology (SCRUM Framework)
  • Developed Yahoo-Astrology Web Portal for European countries (UK, France, Italy, Germany and Spain).
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Executed business plans to further strengthen and maximize territory sales and profits.

Infosys Technologies Ltd.

Module Lead
02.2008 - 02.2010

Job overview

  • As a Module Lead, did Project planning, scheduling, risk mitigation and customer coordination
  • Mentored the Team Members/Fresh hires through mentoring programs (IBM-Mainframe)
  • Took added responsibilities of Module Lead for database (MySQL, SQL Server 2008) team in internal project.
  • Collaborated cross-functionally to ensure seamless integration of modules into larger projects or systems.
  • Maintained expert knowledge of industry trends and advancements in module development technologies, ensuring that our organization remained competitive within the market landscape.

Fidelity

Associate Software Engineer
05.2007 - 01.2008

Job overview

  • As a Software Developer, designed and developed the software programs, executed the test plans and reviewed the delivery artifacts
  • Successfully rendered effective support to the verification and quality teams.
  • Developed unit tests for critical components, leading to reduced risk of defects in production code.
  • Optimized test cases to maximize success of manual software testing.

Accenture

Associate Software Engineer
12.2005 - 4 2007

Job overview

  • As a Software Developer, designed and developed various programs and JCLs to meet client's critical business requirements
  • Successfully ensured the quality of Software by doing Unit Test and running test cases in Quality-Center
  • Successfully demonstrated expertise in translating the Customer Requirements into Technical Specifications and Design Documents
  • Led the efforts including development and testing which culminated in client's acceptance of the program results.
  • Developed unit tests for critical components, leading to reduced risk of defects in production code.
  • Optimized test cases to maximize success of manual software testing.

IBM India Private Ltd

Senior System Engineer
08.2010 - 07.2011

Job overview

  • As a Tech-Lead, wrote the Functional Specification and Technical Specification
  • Led the team in delivering solutions to our customers in the Banking sector - American Express.
  • Mentored junior developers, fostering a culture of continuous learning and skill improvement.
  • Improved software development efficiency by implementing Agile methodologies and streamlining team workflows.
  • Mentored junior developers, fostering a culture of continuous learning and skill improvement.
  • Improved software development efficiency by implementing Agile methodologies and streamlining team workflows.
  • Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
  • Enhanced application performance by identifying bottlenecks and optimizing code.
  • Worked with stakeholders to determine implementation and integration of system-oriented projects.
  • Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.

Education

Institute of Management Technology, Ghaziabad, India

MBA (Post Graduate Diploma in Management – Executive) from Marketing and Information Technology Management

University Overview

GPA: 7.50

Institute of Technology, Bilaspur, Guru Ghasidas University, India

B.E. (Bachelor of Engineering) from Information Technology

University Overview

GPA: 72.3

Sarswati Shishu Vidya Mandir, Bilaspur, India

12th (Higher Secondary School) from Science (Higher Mathematics)

University Overview

GPA: 74.2

Sarswati H S School, Bilaspur, India

10th (High School) from Science, English Special

University Overview

GPA: 70.2

Skills

Product Team Leadership

Websites

Technical Proficiency

Technical Proficiency
JIRA, CONFLUENCE, TRELLO, BALSAMIQ, MS Office, MS VISIO, MS TEAMS, Axure RP, MIRO, ROADMUNK, PRODUCT BOARD, SLACK, FIGMA, Product Management - Product Manager and Product Owner (CSPO-Certified Scrum Product Owner) for New Product Development / Feature Enhancements / Integrations., Project Management - Project Manager (Agile/Scrum Framework). End-to-End delivery., Domain - E-Commerce/Online Business, Background Verification, Cloud Based ERP, B2B and B2C., SDLC (Software Development Life Cycle) – Web and Mobile (iOS/Android).

Accomplishments

Accomplishments
  • Improved Operational-Efficiency significantly by saving FADV and its customers' time lost in the standard verification process. With Process Automation, we were able to complete fulfilled results in less than half a day; as compared to the previous average of 2.1 days!!!
  • Launched a New Innovative Product – ‘Verified!' and achieved huge Cost-Savings for the Operations (FADV), as the number of calls to Third Party Systems for the fulfillment of Domestic (US) searches reduced considerably ($1.1 Million USD Annual Savings w/Margins; @ Cost 400K).
  • Successfully built End-To-End integrations for FADV with Customers like Home-Depot and Third-Party Agency/Vendors like TWN (The Work Number), iCover and Quest Lab. Cumulative Revenue Potential is around – $30 Million USD.
  • Successfully built Custom Rules Engine for Auto-Adjudications which resulted in $71,700 USD Cost Savings and 95.8% TAT Improvement.
  • Successfully built and managed Product Lines (Enterprise Software) for Background Verifications/HR Solutions for Fortune 500 Clients – Walmart, Wells Fargo, FedEx, JPMorgan Chase etc. Approx. Revenue Generation (through Client-Retention) is around $50 Million USD.
  • Successfully launched/implemented the solution (Case Management/LMS) for the Customers of FADV to remain compliant with Legal/Federal Law/State/City Ordinance (Ban-the-Box Ordinance).

Professional Highlights

Professional Highlights
  • Altimetrik India Private Limited, Senior Manager (Product and Industry Practice), Gosite, USA, 11/2021, Present, As a Senior Manager leading the Product Management Team and currently owning the entire Product Roadmap. Defining the Product Strategies and executing the Product Backlog., Successfully increased the revenue by 20% : Launched some revolutionary products on Gosite Platform such as - ‘Google Business Messages', ‘Uberall Integration' and ‘Thumbtack Integration'., Successfully achieved the target of 80% processes to be run on ‘Agile'., Achieved 90% Cost Savings by attaining 40% Automation Coverage on QC Tests., Led the team on Discovery / Requirement Gathering and built a strong Product Backlog - Conducted various interview sessions with Client and End-Users; conceptualized the Product and did ‘Prototyping' with the Engineering team by creating UI/UX Modeling, Mock API testing etc., Defined the MVP and Prioritized the features (including Production Bugs) which resulted in Team being able to knock out more than 600 production bugs (Sev-1,2,3) in 12 months., Demonstrated Innovative thinking by building Products and Features which helped Enterprise and Small & Medium Businesses in - Facilitate automated yet personalized communications, Provide a mobile-friendly storefront where your customers can book services, Allow multiple payment options including credit card, mobile, and text-to-pay, Request payments and reviews from the palm of your hand., Instrumental in getting successfully on-boarded more than 3000 SMBs and at around 100 Enterprise Customers on Gosite Platform in the period of 1 Year., Received appreciation from Company CEO and Chief Product Officer for back-to-back successful launches on a record time !
  • XORIANT, Product Manager, OpenGov, USA, 04/2021, 11/2021, As a Product Manager of Platform for the Cloud Based ERP System - Led the team to build a ‘Centralized Access Control' System which also served as a – User Management, Group Management and Identity Management system., Built the functionalities to support features such as - SSO, Authentication and Authorization., Led the Cross functional Teams for the successful rollouts of the Product which required extensive coordination with Stakeholders of – Product, Development, QC, Release, Support, Sales and Customer Success Management (Account Managers).
  • HARMAN (A SAMSUNG Company), Product Manager, First Advantage, USA, 09/2014, 03/2021, As a Product Manager of ‘Enterprise Advantage' (Flagship Product of Client – ‘First Advantage' in Background Screening Domain) defined and owned the Product Roadmap., As a Product Manager led the team of Product Owners/Business Analysts of Operations and Walmart PODs., Formulated Product Vision and Product Strategies., Led the Team in developing/managing Web based Software Solutions, System Integration and SaaS (Software as a Service) Products., Led the Team in Process Automations, End-to-End Integrations (APIs) (Including Customers/Third Party Agency/Vendors).
  • HCL Technologies, Associate Business Manager, Yahoo!, 08/2012, 05/2013, Led the team as a Business Manager., As a Product Owner, successfully coordinated between the Client (Yahoo! – Editors, Product Managers, and Product Marketing Managers) and offshore development team., Successfully implemented AGILE methodology (SCRUM Framework). Developed Yahoo-Astrology Web Portal for European countries (UK, France, Italy, Germany and Spain).
  • IBM India Private Limited, Senior System Engineer, American Express, USA, 08/2010, 07/2011, As a Tech-Lead, wrote the Functional Specification and Technical Specification., Led the team in delivering solutions to our customers in the Banking sector - American Express.
  • Infosys Technologies Ltd., Senior System Engineer, Domestic India, 02/2008, 02/2010, As a Module Lead, did Project planning, scheduling, risk mitigation and customer coordination., Mentored the Team Members/Fresh hires through mentoring programs (IBM-Mainframe). Took added responsibilities of Module Lead for database (MySQL, SQL Server 2008) team in internal project.
  • Fidelity, Associate Software Engineer, Fidelity Brokerage Company Technology, USA, 05/2007, 01/2008, As a Software Developer, designed and developed the software programs, executed the test plans and reviewed the delivery artifacts., Successfully rendered effective support to the verification and quality teams.
  • Accenture, Associate Software Engineer, United Health Group, USA, 12/2005, 04/2007, As a Software Developer, designed and developed various programs and JCLs to meet client's critical business requirements., Successfully ensured the quality of Software by doing Unit Test and running test cases in Quality-Center., Successfully demonstrated expertise in translating the Customer Requirements into Technical Specifications and Design Documents. Led the efforts including development and testing which culminated in client's acceptance of the program results.

Software

JIRA, CONFLUENCE, TRELLO, BALSAMIQ, MS Office, MS VISIO, MS TEAMS, MySQL, DB2, Axure RP, MIRO, ROADMUNK, PRODUCT BOARD, SLACK, FIGMA

Certification

CSPO

Timeline

Senior Manager (Product and Industry Practice)
Altimetrik India Private Limited
11.2021 - Current
Product Manager
XORIANT
04.2021 - 11.2021
Product Manager
HARMAN (A SAMSUNG Company)
09.2014 - 03.2021
Business Manager
HCL Technologies
08.2012 - 05.2013
Senior System Engineer
IBM India Private Ltd
08.2010 - 07.2011
Module Lead
Infosys Technologies Ltd.
02.2008 - 02.2010
Associate Software Engineer
Fidelity
05.2007 - 01.2008
Associate Software Engineer
Accenture
12.2005 - 4 2007
Institute of Management Technology, Ghaziabad, India
MBA (Post Graduate Diploma in Management – Executive) from Marketing and Information Technology Management
Institute of Technology, Bilaspur, Guru Ghasidas University, India
B.E. (Bachelor of Engineering) from Information Technology
Sarswati Shishu Vidya Mandir, Bilaspur, India
12th (Higher Secondary School) from Science (Higher Mathematics)
Sarswati H S School, Bilaspur, India
10th (High School) from Science, English Special

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NAVEEN RAILeader Product Management