C, C
Hi, I’m
Naveen Raj
Regional Account Manager
Bangalore ,Karnataka
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Summary
Productive Account Manager offering 6 + years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for increasing profits, streamlining company procedures and goal-oriented mindset. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
years of professional experience
6
years of post-secondary education
3
Languages
4
Certificates
Work History
Prateek Technosoft Bangalore , Karnataka
Regional Account Manager
05.2023 - Current
Job overview
- Provided timely updates on account performance, potential risks, and opportunities to key stakeholders within the organization.
- Managed a diverse portfolio of accounts across various industries ensuring that each received personalized attention and support.
- Acquired extensive sales data, analyzing inventory and sales trends to predict company production.
- Generated leads through networking, cold calls and industry connections.
- Regularly exceeded sales quotas through persistent follow-ups with prospects, detailed product knowledge demonstrations, and persuasive negotiations.
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Utilized customer relationship management systems to document client interactions.
- Communicated by phone, email and traveled for face to face contact for 25 accounts.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
MyGateBangalore
Business Development Manager - Brand Alliances
11.2021 - 04.2023
Job overview
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Byjus - Think and Learn Pvt Ltd.Coimbatore , Tamil Nadu
Business Development Manager
2019.07 - 2021.07 (2 years)
Job overview
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Worked with marketing teams to create, deploy and optimize effective campaigns for Byjus clients.
- Prospected 50 new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
AmazonCoimbatore , Tamil nadu
Customer Service Associate
08.2018 - 07.2019
Job overview
- Entered customer interaction details in amazon app to track requests, document problems and record solutions offered.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
Education
KPR Institute Of Engineering And TechnologyCoimbatore
B.E from Electrical And Electronics Engineering
04.2014 - 06.2018
Vidyaa Vikas Boys Higher Secondary School Namakkal
High School Diploma
06.2012 - 03.2014
Skills
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Affiliations
- Rotary International
- Project Management Institute
- APICS – Association for Supply Chain Management
- International Association of Administrative Professionals
Certification
CSP - Certified Sales Professional
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 30 staff members and achieved targets consistently quarter on quarter
- Documented and resolved implementation issue which led to Upselling the product
- Collaborated with team of 20 in the development of Implementing project in realtime.
- Resolved product issue through consumer testing.
- Achieved best BDM award for the quarter 2020, when Byjus started Inside sales segment
- Highest Ticket closure in Mygate - Single Deal 1 Cr with Dunzo
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
JAVA
JIRA, Salesforce, Zoho
Website development
Interests
Film Making
Lyrics composition
Road Trips
Timeline
Netsuite Licensing Professional - 6 Months
05-2024
CSP - Certified Sales Professional
02-2024
Regional Account Manager
Prateek Technosoft
05.2023 - Current
Branding expert - MyGate
01-2023
Google Adwords
07-2022
Business Development Manager - Brand Alliances
MyGate
11.2021 - 04.2023
Business Development Manager
Byjus - Think and Learn Pvt Ltd.
2019.07 - 2021.07 (2 years)
Customer Service Associate
Amazon
08.2018 - 07.2019
KPR Institute Of Engineering And Technology
B.E from Electrical And Electronics Engineering
04.2014 - 06.2018
Vidyaa Vikas Boys Higher Secondary School
High School Diploma
06.2012 - 03.2014
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