Naveen S

• Resolved issues by analyzing information and providing effective solutions
• Resolved customer problems and answered questions through multilingual communication
• Enhanced performance metrics with efficient task management
• Supervised work of contracted employees to deliver work on schedule
• Goals accomplished through teamwork collaboration achieved measurable results
• Worked effectively with team members for successful result delivery
• Managed timelines through effective planning and coordination
• Addressed concerns proactively with articulate responses and practical solutions
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

*Ensuring that all calls and emails are answered on time.

*Providing the best technical support to the store by resolving their queries.

*Coordinating with internal stakeholders to ensure that the stores do not face any problems.

*Ensure that all stores follow the SOPs as defined.

*Ensuring that all customers are attended and 100% conversion occurs, and that they are given the product that meets their needs.
*Ensure that every month's targets are met as specified by the company.

* ensure that customer complaints are resolved in timely manner.

*Ensuring that all customers are attended, 100% conversion occurs, and that they are given the product that meets their needs.
*Ensure that every month's targets are met as specified by the company.
* ensure that customer complaints are resolved in a timely manner.