Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
Generic
Naveen Shandilya

Naveen Shandilya

Faridabad

Summary

Accomplished Engineering Head with 17 years of experience leading engineering teams and managing complex projects. Proven track record in driving innovation, optimizing processes, and achieving strategic goals. Adept at aligning engineering practices with business objectives to deliver high-impact solutions.

Overview

17
17
years of professional experience

Work History

General Manager (Head of Engineering)

Spicetech System Pvt Ltd
Gurugram
02.2022 - Current
  • Led and mentored a team of 50 engineers, fostering a collaborative and high-performance environment
  • Oversaw the design, development, and implementation of engineering projects, ensuring alignment with business goals
  • Developed and implemented a new software architecture, technology, and cloud infrastructure, resulting in a 90% reduction in system downtime and a 95% increase in system reliability
  • Identified and addressed performance bottlenecks within the software development process, resulting in a 25% reduction in bug-related delays and a 20% increase in overall code quality
  • Collaborated with cross-functional teams to develop and implement a new quality control process, reducing defects by 40% and increasing customer satisfaction by 25%
  • Automated operational tasks and eliminated manual processes, reducing human errors and saving time with the latest technologies (Docker, AWS, Terraform, Kubernetes, CI/CD pipelines, Jenkins)
  • Developed and implemented a new talent acquisition strategy, resulting in a 50% increase in the number of qualified candidates and a 25% improvement in the hiring process
  • Implemented a new IT security protocol, reducing system vulnerabilities by 50%
  • Manage relationships with external vendors and service providers and negotiate contracts and ensure delivery of services as per agreements
  • Promote a culture of continuous improvement within the team and implement best practices and lessons learned from previous projects.

Assistant General Manager (IT cargo Project Head)

Spicejet Ltd
Gurugram
02.2019 - 02.2022
  • Led and mentored a team of 30 engineers, fostering a collaborative and high-performance environment
  • Oversaw the implementation of new technologies and systems in cargo operations, ensuring smooth integration with existing systems and internal and external customers
  • Directed a cloud migration project for critical applications, reducing operational costs by 30%
  • Achieved a 20% reduction in project delivery times through process optimization and team collaboration
  • Collaborated with cross-functional teams to align engineering solutions with business strategies, improving operational efficiency by 25%
  • Monitored project progress, addressed issues, and implemented corrective actions to maintain a 95% project success rate
  • Led a team in developing custom solutions, enhancing operational efficiency by 40%
  • Spearheaded the adoption of Agile methodologies, resulting in a 20% faster project turnaround
  • Established and tracked key performance indicators (KPIs) for projects, analyzing performance data to identify areas for improvement.

Project Manager

VLCC
Gurugram
08.2018 - 02.2019
  • Leading and mentoring the data management team, setting objectives, and fostering a collaborative environment
  • Developing and executing data management strategies aligned with organizational goals
  • Establishing and enforcing policies for data governance, ensuring data quality, security, and compliance
  • Working with other departments to understand their data needs and ensure data solutions are integrated and effective
  • Evaluating and implementing data management tools and technologies, ensuring they meet organizational requirements
  • Overseeing data-related projects from initiation to completion, ensuring they are delivered on time and within scope.

Associate Project Manager

Kantar
Gurugram
04.2018 - 07.2018
  • Projects - AVP News
  • Develop and implement data strategies that align with AVP News project objectives
  • Identify data requirements and ensure the acquisition and management of relevant data
  • Maintain high standards of data accuracy, completeness, and consistency
  • Implement data validation processes and address data quality issues promptly
  • Act as the primary liaison between project stakeholders and the data team
  • Communicate project progress, data insights, and any issues or risks to stakeholders
  • Conduct data analysis to generate actionable insights and support project decision-making
  • Prepare and present comprehensive reports on data findings, project status, and performance metrics.

Deputy Manager, Data Analyst

Gain Theory (Solution Manpower)
Gurugram
12.2016 - 03.2018
  • Projects - Nestle India
  • Implement and oversee CRM tools (Salesforce, Radian 6, Google Analytics) for data management, and lead the MIS team in generating comprehensive reports on volume trends
  • Collaborate with Brand Managers for data alignment, design dashboards for key departments, and perform in-depth analysis to identify trends
  • Present insights to enhance strategic planning and operational efficiency.

Deputy Manager, (Analytics MIS Team)

Askme
Gurugram
05.2012 - 12.2016
  • Collect, manage, and secure data while aligning initiatives with business goals and executing data strategy
  • Lead analytics to drive insights, mentor the data team, and integrate solutions across departments
  • Oversee data tools, ensure performance, and maintain regulatory compliance.

Sr. MIS Executive

Tech Mahindra
Noida
04.2008 - 05.2012
  • Manage and analyze data for accuracy and security, develop reports and dashboards, and maintain MIS systems
  • Provide technical support, collaborate with departments, and ensure compliance with data governance policies.

Executive

Magus Customer Dialog
New Delhi
04.2007 - 04.2008
  • Handle customer inquiries and resolve issues through calls and emails, provide accurate product information, and maintain detailed interaction records
  • Gather customer feedback, build positive relationships, and participate in ongoing training.

Education

Post-Graduation - Logistics and Supply Chain Management

IIM Kashipur

Graduation -

Algappa University

Skills

  • System Design
  • Strategic Planning
  • Project Management
  • Budgeting
  • Cloud Computing
  • Agile Methodologies
  • Product Lifecycle Management
  • IT Security
  • Leadership

Projects

  • Spicexpress Website (2019): Enhanced customer experience with an official website.
  • Salesforce (2019): Streamlined sales processes through CRM implementation.
  • Knowlarity (2019): Implemented cloud-based communications platform.
  • Postal Integration Project for Domestic (2022)
  • SpiceSense (2020): Developed cold chain management solution.
  • Drone Delivery Project (2021): Enhanced logistics with drone delivery POC at Madhavrao Scindia College, Gwalior in Drone Mela.
  • Kargo360 (2024): Cloud-based cargo management system.
  • Employee Android Application (2024): Streamlined internal communication.

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

General Manager (Head of Engineering)

Spicetech System Pvt Ltd
02.2022 - Current

Assistant General Manager (IT cargo Project Head)

Spicejet Ltd
02.2019 - 02.2022

Project Manager

VLCC
08.2018 - 02.2019

Associate Project Manager

Kantar
04.2018 - 07.2018

Deputy Manager, Data Analyst

Gain Theory (Solution Manpower)
12.2016 - 03.2018

Deputy Manager, (Analytics MIS Team)

Askme
05.2012 - 12.2016

Sr. MIS Executive

Tech Mahindra
04.2008 - 05.2012

Executive

Magus Customer Dialog
04.2007 - 04.2008

Post-Graduation - Logistics and Supply Chain Management

IIM Kashipur

Graduation -

Algappa University

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Naveen Shandilya