With 30+ years of experience in Milk & Nutrition, Culinary, Beverages, and Cereals, my passion for quality, food safety and respect for people drives my work. I believe quality is a strategic advantage, not just a function. Throughout my career, I’ve transformed quality into a key business driver by fostering a culture of excellence and continuous improvement.
I lead with a deep respect for people, being an active listener who values diverse perspectives. By fostering trust and open communication, I build strong, collaborative teams that are motivated and aligned toward shared business goals.
· Enabled business to deliver 127 new SKUs in the kitty of Veeba Foods making a total of 402 SKUs being delivered to market during last 2 years.
· Lead and enabled 950 employee’s development plan for strengthening Food Safety and Quality culture.
· Achieved 56% reduction in consumer and customer complaint through continuous improvements and building ownership.
· Developed next three years - Veeba Quality Road Map on ensuring food safety, building quality competency & high level agility for improving productivity.
As a Quality Management leader, I’ve invested in building a culture of excellence by encouraging diversity of thought and perspective, fostering ownership at every level.
* Delivering improvements in adverse business conditions of Covid.
E-Incidents reduced by 50.3%.
Internal complaints reduced by 42.86%.
Cost of rework reduced by 31.7%.
* Implemented new systems like SAP, Quality One, Coupa, Airsweb etc
* Delivering New Products / Initiatives like Project Voltage, High Zinc & Boost Extender (unlocking capacity)
* Motivated and empowered the team during the challenges of 2020, enhancing decision-making and risk-taking abilities.
* Defining and implementing a winning formula for Quality vision and Goal setting as per business Targets.
* Driving “Zero Defect Agenda” at site and achieving 40% reduction in Manufacturing Deviations.
* Designing Capability building Model for the Operational Quality function and driving continual improvements yielding 3.7 Crores savings in Cost of Poor Quality.
* Improving process capability for running products through required changes in process or formulations.
* Designing the Quality Strategy and Model for World Bank Project in Punjab.
* Achieving high Manager Connect score by being an empathetic leader and assertive team leader.
* Ensuring Legal compliance as per FSSAI, BIS, PCB etc