NAVEEN SK
SENIOR MANAGER
BANGALORE,KARNATAKA
Summary
- Results-driven Senior Manager experienced in financial reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Proactive Senior Manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Hardworking and passionate job seeker, Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Senior Relationship Manager
AU SMALL FINANCE BANK
09.2023 - Current
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Researched current trends to identify prospective customers and determine specific needs.
- Worked with clients to address and respond to client and partnership management issues.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Relationship Manager, Banking Operations
RBL BANK LTD
02.2021 - 09.2023
- Discussed financial options with clients and provided informed suggestions.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Created and implemented strategic trading approaches.
- Networked to identify potential new clients and expand geographic territories.
- Offered competitive commercial banking solutions and retail financing options.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Targeted accounts at senior and executive levels and secured funding for future initiatives.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Business Development Manager
THE RIALTO HOTEL
05.2019 - 02.2021
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Compiled product and customer data to generate informed profit projections.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
Sales Manager
HOTEL SOVEREIGN SUITES
02.2016 - 04.2019
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Relationship Manager
HDFC BANK LTD
04.2015 - 02.2016
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Business Analyst
THOMSON REUTERS
01.2014 - 03.2015
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Education
MBA - Finance
BANGALORE INSTITUTE OF TECHNOLOGY
BANGALORE 07.2011 - 08.2013
Bachelor of Engineering - Computer Science And Programming
SRSIT, VTU
BANGALORE 09.2007 - 06.2011
Skills
Public Speaking
Trends Analysis
Customer Interaction
Client Rapport
Presentations and Lectures
Customer Engagement
Sales Management
Portfolio Management
Strategic Planning
Market Research
Relationship Building
Data Analysis
Adaptable to Market Fluctuations
Goal Setting
Decision-Making
Cost Data Analysis
Work Planning
Business Relationship Management
Community Networking
CRM Tracking
Revenue Generation
Timeline
Senior Relationship Manager
AU SMALL FINANCE BANK
09.2023 - Current
Relationship Manager, Banking Operations
RBL BANK LTD
02.2021 - 09.2023
Business Development Manager
THE RIALTO HOTEL
05.2019 - 02.2021
Sales Manager
HOTEL SOVEREIGN SUITES
02.2016 - 04.2019
Relationship Manager
HDFC BANK LTD
04.2015 - 02.2016
Business Analyst
THOMSON REUTERS
01.2014 - 03.2015
MBA - Finance
BANGALORE INSTITUTE OF TECHNOLOGY
07.2011 - 08.2013
Bachelor of Engineering - Computer Science And Programming
SRSIT, VTU
09.2007 - 06.2011